Job Description

This position oversees all Catering Functions to include, coffee breaks, offsite catering, backstage catering, buffet, plated and reception events; Any and all functions serving any food & beverage items
Essential Duties & Responsibilities

• Participate in hiring and training of all Servers.
• Maintain labor costs to budgeted goals.
• Attend in-house event-related meetings and relays changes immediately with other departments.
• Maintain all equipment, cleanliness, regular inventories and annual maintenance.
• Must be creative in designing buffets and event d\xc3\xa9cor.
• Attention to detail and consistency in every aspect of service is a must.
• Position is very hands on with excessive interaction with clients during events.
• Order linen and maintaining uniforms.
• Coordinate event with all catering staff.
• Ensure that Catering Standards are met with every event.
• Schedule staff by following scheduling standards.
• Fulfill the service per each Banquet Event Orders (BEO).
• Have the ability to take direction from supervisor and effectively organize and supervise all catering staff.
• Provide the highest customer service excellence.
• Ensure compliance with all Savor F&B policies and procedures.
• Maintain a professional work ethic.
• Enforce all sanitation procedures including safety guidelines and OSHA requirements.
• Organize equipment for an event as well as clean and maintain equipment during and after functions.
• Make sure all storerooms are clean, organized and secured.
• Follows all rules and regulations which apply to the food and beverage operations and to ASM GLOBALFood and Beverage Division.
• Maintain a cooperative, team-like attitude in working with supervisors and fellow employees (including other departments).
• This position requires the ability to work flexible, sometimes long hours which include nights, weekends, and holidays.
• Other duties as assigned

Supervisory Responsibilities
Responsible for interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources department; addressing complaints and resolving problems.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Bachelor\xe2\x80\x99s Degree in related field or equivalent of four (4) years of management experience in a banquet facility, servicing meals for large events, or combination of experience and education.
• 2 to 4 years of experience in food and beverage service.
• Previous responsibilities of inventory, cost control, ordering, receiving, & stocking of supplies and products.
• Experience with Micros preferred.
• Must be of legal age limit with respect to serving alcoholic beverages.

Certificates, Licenses, Registrations

• Must have current Oklahoma Liquor License
• Food handler certificate required from Health Department.

Skills and Abilities

• A strong communicator: be able to communicate effectively both verbally and in written format to management and staff as well as to all types of clients.
• Organized, able to prioritize, and have strong time management skills.
• Fast paced and able to multi-task with a strong recall memory in order to achieve and maintain high levels of guest activity.
• Positive and able to motivate all staff to offer hospitality service which exceeds guests expectations.
• Experience in menu planning, event planning or conference planning.
• Able to work flexible schedule including weekends and holidays.
• Required to speak and understand basic English well enough to converse with customers, supervisors, and employees.
• Strong orientation to customer service and ability to work with other staff members in the facility.
• Results oriented individual with the ability to meet required budgetary goals.
• Ability to be creative with buffet presentations and maintain a quality product.
• Highly motivated, self-directed, personable, positive and hard working.
• Maintain an effective working relationship with clients, employees, exhibitors, patron and others encountered in the course of employment.
• Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results.
• Be licensed and insured to operate a motor vehicle in the United States.
• Remain flexible and adjust to situations as they occur.

Computer Skills

• Operate a personal computer using Windows, Office and other standard office equipment.
• Must have strong computer skills, Excel and Word.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed for events.
• Physical ability to perform tasks that may require prolonged standing, sitting and other activities necessary to perform job duties. Ability to lift and/or move up to 50 pounds.
• This position requires minimal stooping and lifting, but substantial walking. Must be able to stand or sit for long periods of time.
• Ability to work in both inside and outside environmental conditions.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.