Catering Manager

New Orleans, LA, United States

Job Description


Tennessee Williams famously captured the charm and romance of our city in his plays and stories, and it\'s all on show here at Loews New Orleans Hotel. Located in the Warehouse District, discover comfort and luxe experiences all within the heart of the Big Easy. Welcome to New Orleans\' Cultural Crossroad.

Who We Are: Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their \xe2\x80\x9cuniquely local\xe2\x80\x9d community in order to curate exciting, approachable and local travel experiences for guests.

What We\xe2\x80\x99re Looking For: Loews Hotels & Co seeks a dynamic Catering Manager with an entrepreneurial spirit. This role is responsible for booking and servicing Catering business in order to meet and exceed revenue goals. The Catering Sales Manager will touch each part of the sales cycle including lead generation and response, growing existing business and prospecting new business, as well as ensuring that contracted events are executed to

planned specifications, providing total guest satisfaction and seeking repeat business.

Who You Are:

\xc2\xb7 Relationship builder with a dynamic approach to developing connections

\xc2\xb7 A continually curious forward thinker who loves to find creative solutions

\xc2\xb7 Masterful time manager

\xc2\xb7 Comfortable with taking the lead in a variety of settings

\xc2\xb7 Collaborator who excels in an exciting, ever-evolving environment

What You\xe2\x80\x99ll Be Doing:

\xc2\xb7 Promptly reply to incoming leads

\xc2\xb7 Actively prospect new Catering business seeking to make connections and generate revenue

\xc2\xb7 Conduct Site Visits to support in converting business

\xc2\xb7 Plan, coordinate and service all booked Catering events

\xc2\xb7 Work with the Director of Meetings and Events to implement annual Catering sales strategy, including special promotions to grow specific segments, sales blitzes, etc.

\xc2\xb7 Partner with Brand and PR Team to maintain and optimize 3rd party website presence

\xc2\xb7 Block space effectively in Delphi to maximize potential revenues, following business review and space release policies on property

\xc2\xb7 Partner with Culinary and F&B Team on customized menu options

\xc2\xb7 Distribute all necessary documents, including Banquet Event Orders and resumes, to all appropriate hotel departments to facilitate efficient operations

\xc2\xb7 Schedule and coordinates pre-convention and post-convention meetings when required

\xc2\xb7 Discuss group\xe2\x80\x99s plans for future events, encouraging rebooking

\xc2\xb7 Responsible for soliciting client\xe2\x80\x99s for feedback on Meeting Planner Survey

\xc2\xb7 Partners with Financial Service Center to ensure all aspects of credit and billing process are fulfilled

\xc2\xb7 Works on special projects as assigned by Director of Meetings and Events

\xc2\xb7 Attend all meetings as appropriate: Staff, Department, Resume Review and BEO Meeting, etc.

\xc2\xb7 All other duties as assigned

Your Experience Includes:

\xc2\xb7 Minimum 1 year of experience in sales, event execution or related experience, preferably in the hospitality industry

\xc2\xb7 Knowledge of hotel operations

\xc2\xb7 Proficient Microsoft Office Suite

\xc2\xb7 Delphi experience preferred

\xc2\xb7 Must be able to work a flexible schedule, including weekends and holidays, when needed

What We Offer:

\xc2\xb7 This is a bonus eligible position

\xc2\xb7 Competitive health & wellness benefits, 401(K) & company match

\xc2\xb7 Hybrid remote-eligible work policy

\xc2\xb7 Paid Sick Days, Vacation, and Holidays

\xc2\xb7 Training & Development opportunities, career growth

\xc2\xb7 Tuition Reimbursement

\xc2\xb7 Employee Hotel Rates

\xc2\xb7 Other discounts and more

Reports to: Director of Meetings & Events

Loews Hotels

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Job Detail

  • Job Id
    JD4306628
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    New Orleans, LA, United States
  • Education
    Not mentioned