Job Description

Description:

Department:

Logistics / Guest Services

Reports To:

Shift Supervisor

FLSA Status:

Non-Exempt (Hourly)

Position Summary:

The Catering Delivery Driver / Brand Ambassador is responsible for the timely, safe, and professional delivery and setup of catering orders. This individual represents Iacofano's Catering & Events at client sites, airports, corporate offices, and event venues, providing excellent service while ensuring all delivery and brand standards are met.

Key Responsibilities:

Delivery & Setup:

Safely transport food and catering supplies to designated locations Deliver to inflight, corporate, and residential clients Follow detailed delivery protocols including setup, labeling, and temperature control Verify orders against invoices or packing slips prior to departure

Customer Service:

Greet clients with professionalism and courtesy Communicate clearly and calmly with FBOs, clients, and staff Represent the Iacofano's brand through personal appearance and behavior Collect POD (proof of delivery) and communicate any issues

Vehicle & Safety:

Perform daily vehicle inspections using Samsara or designated checklist Maintain vehicle cleanliness inside and out Report maintenance needs and incidents immediately Refuel using Fuelman card and follow documentation protocol

Store Runs / Additional Duties:

Complete store stops as directed by dispatch or supervisor Upload receipts and handle products responsibly Assist with packing, cleanup, and facility support when not on route

Requirements:
Valid driver's license and clean driving record Ability to lift 30-50 lbs and navigate stairs or uneven terrain Comfortable using routing apps and digital logs Positive attitude and excellent communication skills Experience in hospitality or delivery preferred

Performance Expectations:

Deliveries are on time, complete, and set up per standards Vehicle logs, inspections, and PODs are consistently submitted Professionalism is maintained under all conditions * Client feedback is positive and issues are promptly addressed