Job Description

Jewelry Boutique Administrative Assistant

Heller Jewelers - Jewelry Boutique Administrative Assistant

OVERVIEW

Heller Jewelers, a luxury jewelry store, is seeking a customer-centric, personable and goal- oriented Boutique Administrative Assistant with retail administrative experience.
Heller Jewelers is genuinely interested in somebody...

providing the best customer experience thoroughly understanding the product going above and beyond being a true team player
ABOUT

Heller Jewelers, trusted family-owned jeweler for over 25 years. Heller Jewelers is anAuthorized Retailer for Rolex, Cartier, Tag Heuer and Tudor timepieces.The store also offers a wide selection of bridal jewelry as well as Designer Jewelry from
Roberto Coin, Hearts on Fire, Verragio, Gabriel & Co., Pomellato, and many more.

JOB PURPOSE _

The mission is to deliver the customer experience of a locally owned, family-run business for acquiring and servicing timepieces and jewelry - genuine, authentic, knowledgeable, personal and with a passion to make customers happy.

Heller Jewelers is looking for a well-spoken, detail oriented and high-energy Jewelry

Boutique Administrative Assistant, to assist the sales team and the watch and jewelry service department. Responsibilities include processing and supporting sales dept., answering and directing phone calls, and generally supporting store functions.

PRIMARY DUTIES/RESPONSIBILITIES

_

Process sales completing all associated tasks and paperwork. Assist in all aspects of service department including communicating estimates, reviewing scope of work/timeline to customers. Assist in special orders and customer service inquires. Answer incoming phone calls. Responsible for all general store functions, such as general store maintenance, CRM management, and store opening and closing. Provides coverage on the sales floor and assist clients as deemed necessary. Demonstrates superior interpersonal and communication skills.
PROFILE

Two years of office or customer service experience with proven ability to solve problems and learn new skills.*
Genuine willingness to work in and promote a team-oriented environment. Excellent people skills to ensure clear, effective communication with management and coworkers. Consistently show a positive attitude and take responsibility for own actions. Must be results driven and flexible to change. Willing to work retail hours. Savvy in MS Office and CRM tools. Personable and warm. Highly organized with the ability to multitask while maintaining a strong attention to detail. Comfort with financial transactions. Strong knowledge of Microsoft Office products.

JOB DETAILS

Wages: From $22 an hour Job Type: Full-time/ Part Time Number of hires for this role: 1

QUALIFICATIONS

Customer Service: 2 year (Preferred)

RENUMERATION

Competitive base salary Benefits including medical Contribution to retirement savings plan Continuous training (products and soft skills) Employee discounts for personal use
Work Remotely

No
Job Types: Full-time, Part-time

Pay: $25.00 - $30.00 per hour

Benefits:

Employee discount Health insurance Paid time off Retirement plan
Education:

High school or equivalent (Preferred)
Experience:

Customer Service: 1 year (Preferred)
Work Location: In person