Job Description

Job description


A Restaurant cashier has the greatest perceived responsibility - direct guest contact. The cashier is responsible for greeting every guest when they arrive within 3-5 seconds, answering the phone, taking accurate orders, and delivering completed orders to the guest - all with a great attitude and a smile. Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the World Flavor!




Qualifications



Guest Experience: Must have an outgoing and positive attitude in dealing with guests



Must have a proven ability to work well under



pressure and at a fast pace



the proper age requirements are met of all guests' requests that involves alcoholic beverages



Guest service mentality; has a genuine desire to serve the guests



Manages multiple projects and timelines with a sense of urgency and follow through



Well organized and detail oriented



Ongoing learner; exhibits insatiable curiosity and an interest in self improvement



Has an outgoing personality



Maintains regular and predictable experience



Must be 18 years or older



Must have reliable transportation




Responsibilities



A Restaurant cashier has the greatest perceived responsibility - direct guest contact



responsible for greeting every guest when they arrive within 3-5 seconds, answering the phone, taking



accurate orders, and delivering completed orders to the guest - all with a great attitude and a smile



Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the



Greet all guests in



a timely manner (3-5 seconds at most)



Handle all orders and inquiries in a friendly and professional manner



Manager of all guest issues or complaints



Manager of all safety, sanitation or employee issues



Must be willing to



assist all other positions when necessary



Process Compliance: Ensure the safe handling procedures are followed at all times



Follow the cash management process, and properly ring in all sales through the POS system



Work to better the guest experience by asking for add-on sales that will complement their order