Job Description

Job Summary

This position is primarily responsible for initiating, reviewing, and maintaining accurate paperwork and court documents on assigned child support cases that establish paternity and enforce and/or modify child support orders. Caseworkers have a high level of contact with the public on the phone and in-person via scheduled appointments, walk-ins and Family Court motion hours.

Duties and Responsibilities

Update and maintain information on the child support system at a high level of accuracy Refer matters for appropriate action to attorneys or other caseworkers in a timely manner Prepare hearing review checklists and print required documentation for weekly court hearings. Draft simple orders and various pleadings Attend court hearings to assist attorneys in court, including explaining the court process and specific matters with parents and/or guardians Clearly communicate with co-workers and partner agencies' staff Conduct interviews with individuals to obtain necessary information to provide full assistance for child support case management. Conduct thorough searches to determine appropriate actions for assigned cases Perform other duties as assigned

Education and Experience

2 years of college coursework is preferred

Knowledge, Skills, and Abilities

Must be mentally and emotionally mature individual with initiative, and dedication to excellent customer service.

Must have the ability to effectively maintain a high-volume caseload.

Ability to work well with the public in a professional manner with respect, patience, and understanding.

Strong interpersonal, customer service, and communication skills are required.

Ability to learn well from others, investigate issues to provide complete and accurate information to the public, and work with a medium level of supervision.

Must be reliable, and able to work in a team environment that is dedicated to their mission and each other

SUPERVISORY RESPONSIBILITIES:

This position does not have supervisory responsibilities.

MINIMUM REQUIREMENTS:

Proficient office and computer skills.

Regular attendance is mandatory.

EDUCATION:

2 years of college coursework is preferred

EXPERIENCE:

Legal support training or schooling, family law and/or child support administration, administrative or public assistance work and/or office work is preferred.

WORKING CONDITIONS:

Work is normally performed in a typical interior/office work environment.

Ability to lift 15 pounds and perform other duties as assigned

The Fayette Attorney is an Equal Opportunity Employer

Benefits:

Insurance (dental, health, vision, life) Paid time off

Retirement plan

Paid Parking

The salary for this position is funded in whole or in part from federal, KYOAG or other state funds.

Please submit resume and cover letter to:

Fayette County Attorney's Office, John Hayne, First Asst.

John.Hayne@fayettecountyattorney.com

Applications for this position will be accepted on an ongoing basis.

Job Type: Full-time

Pay: $41,000.00 - $60,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Retirement plan Vision insurance
Experience:

Child Support Enforcement: 2 years (Preferred)
License/Certification:

Driver's License (Required)
Ability to Commute:

Lexington, KY 40507 (Required)
Ability to Relocate:

Lexington, KY 40507: Relocate before starting work (Required)
Work Location: In person