Job Description

BOS Staffing is currently seeking a CaseAware Document Coder for a reputable law firm located in Peachtree Corner, Georgia, specializing in providing comprehensive legal services to clients. As a document coder, you will play a crucial role in maintaining and optimizing our case templates, ensuring accurate and efficient document management processes.

You will be:

• Collaborate with department managers to code new templates: Work closely with various department managers within the firm to understand their specific template requirements.
• Use your expertise to code new templates that align with their needs and adhere to legal standards.
• Maintain current case templates: Regularly review and update existing case templates to ensure they remain up to date with current legal regulations and industry standards.
• Make necessary modifications or improvements as required.
• Monitor case templates: Keep a vigilant eye on the performance of the case templates in use. Identify and address any issues or discrepancies promptly to maintain smooth operations.
• Act as a help desk for ticket support related to templates: Serve as the primary point of contact for internal users seeking assistance or support with template-related issues.
• Respond to tickets and provide timely resolutions or escalate matters to the appropriate department for further attention.
• Write and update MYSQL queries and CaseAware values: Utilize your expertise in MYSQL database management to write and optimize queries to extract, manipulate, and analyze data from the CaseAware system.
• Regularly update and maintain CaseAware values to ensure accurate and efficient data management.

• Previous experience in a law firm or mortgage services industries is highly beneficial.
• Familiarity with legal processes, terminology, and document management practices will be advantageous.
• Minimum 2 to 3 years of experience with a 360 case management software.

• Proficiency in utilizing case management systems and software tools to organize, store, and retrieve legal documents.
• Minimum three years of experience with OpenOffice and MySQL database.

• In-depth knowledge of OpenOffice and proficiency in writing and optimizing MYSQL queries for data extraction and manipulation.
• Proficient in Excel: Strong understanding and experience in utilizing Excel for data analysis, reporting, and document management tasks.
• Problem-solving and critical thinking skills: Ability to identify and resolve issues related to templates and database management.
• Strong analytical skills to assess complex situations and find effective solutions.
• Detail-oriented and organized: Possess a keen eye for detail and the ability to manage multiple tasks simultaneously.
• Ensure accuracy and precision in all template-related tasks.

Bos Staffing