Job Description

Job Title: Shelter Case Manager (Nassau County)

Location:

Hybrid / Remote (Based in Nassau County, NY)

Position Type:

Flexible (Part-Time to Full-Time options available)

Reporting to:

Shelter Program Manager

About Us

Since 2019, our team has been dedicated to restoring lives through our work at

Safe Haven Sober Living

. We have a 6-year history of providing a foundation of housing, food, and employment for individuals in recovery, maintaining high standards of accountability through structured support and weekly toxicology screenings.

As we expand our mission to open a new emergency shelter in Nassau County, we are looking for a disciplined, mission-driven

Case Manager

to help our residents transition from crisis to permanent housing.

The Role

We are seeking a Case Manager who is a self-starter and capable of managing a caseload with a high degree of independence. While this role offers the

option to work from home

for administrative and planning tasks, it requires a "boots on the ground" mentality for resident success.

Key Responsibilities:

Case Oversight:

Develop and implement Individualized Service Plans (ISPs) to move residents toward permanent housing.

Accountability:

Oversee resident progress, ensuring adherence to house rules and program goals.

Compliance:

Maintain digital case files in strict accordance with

Nassau County DSS

and

New York State OTDA (Part 491/900)

standards.

Reporting:

Send detailed weekly updates to the Program Manager regarding resident milestones, incidents, and housing placements.

Advocacy:

Coordinate with local agencies for medical, mental health, and vocational services.

Requirements

Regulatory Knowledge:

Prior familiarity with

Nassau County DSS

regulations and

OTDA

standards is highly preferred. (Candidates without prior experience must be prepared to undergo intensive review and training on these standards).

Experience:

Proven track record in social services, case management, or supportive housing (Experience in sober living or recovery environments is a plus).

Communication:

Exceptional written communication skills for documentation and remote manager updates.

Accountability:

Ability to manage your own schedule and meet deadlines without direct daily supervision.

Tech Savvy:

Proficiency in digital case management software and remote communication tools (Zoom, Slack, or similar).

Why Join Us?

Flexibility:

We value results over "desk time." This position offers significant work-from-home flexibility for qualified candidates.

Legacy of Success:

Join a team with a proven 6-year track record of changing lives on Long Island.

Growth Opportunity:

Be a founding member of our new shelter team with the potential to grow into leadership roles.
Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 20 - 40 per week

Benefits:

Dental insurance Health insurance
Work Location: Hybrid remote in Roosevelt, NY 11575