Job Description

Position

: Case Manager

Hours

: Full time, 40 hours per week, Salaried, rotating weeks on call

Schedule

: Saturday through Tuesday, 7am - 4pm

Salary

: $42,000 - $52,000 depending on experience

Benefits

: Eligible for some benefits

Cover letter is highly encouraged for application to be considered

Summary

Supervise the facilities of the Cairn House Shelter at Stepping Stones of Dunn County. Provide case management and referrals to individual residents. Oversee volunteers and enforce shelter policies and procedures.

Primary Responsibilities

Shelter Operations

Oversee volunteers, ensuring that operation needs of the shelter facility, and individual needs of the shelter guests, are met, including some kitchen operations. Perform intake assessment and background check prior to shelter admittance. Provide orientation to shelter guests, case management, exit interview upon discharge, and follow-up. Work with individuals and families in setting goals and implementing action plans including but not limited to: budgeting, education or job training, employment, maintaining sobriety, parenting, finding affordable housing, and networking to other community resources. Enforce shelter policies and procedures. In rotation with other staff members, serve as on-call back-up for 24-hour operations (on-call every 3rd week).

Administration

Maintain case documentation and statistical information. Routinely inspect and coordinate proper maintenance needs for building and grounds with the Maintenance Manager. Network, work cooperatively, and maintain positive relationships with other service providers, affordable housing management, churches, schools, civic organizations, hotel staff, and law enforcement. Attend relevant meetings, trainings, conferences, etc. related to the program or agency. Work with the Volunteer Coordinator to schedule volunteers and oversee their work. Maintain regularly scheduled office hours.

Overall Agency Tasks

Assist with and attend organizational fund-raisers and events. Be an ambassador for the organization through community networking and speaking engagements. Help with other Stepping Stones' programs and agency tasks as needed. Other duties may be assigned by the Shelter Manager.

Qualifications

Bachelor's Degree in Social Work, Human Development, Psychology, or related field, or equivalent experience strongly preferred. Experience working in a human services setting. Ability to work with diverse populations and people in crisis, and to maintain strict confidentiality. Commitment to the Mission, Vision, and Values Statement of Stepping Stones.

Skills

Preferred

Excellent communication (oral and written) and interpersonal skills. Self-motivated and able to work independently. Possess a positive team approach in addressing clients' needs and solving problems. Willingness and ability to network and work cooperatively with community partners. Assertive and able to enforce shelter policies and procedures. Excellent organizational abilities and attention to detail. Knowledgeable about community programs and resources. Proficient in Microsoft Office computer programs.

Required

Valid driver's license and ability to drive program vehicle.

Accountability

Reports directly to the Shelter Manager. Works with residents, area agencies, and other community programs in striving to reach the Stepping Stones Shelter program goals. Partnership with Stepping Stones' staff, volunteers, and the Board of Directors in fulfilling the organization's mission.
Pay: $42,000.00 - $52,000.00 per year

Benefits:

Paid time off
People with a criminal record are encouraged to apply

Ability to Commute:

Menomonie, WI 54751 (Required)
Work Location: In person