Job Description

Exempt : No
Type : Regular Full-Time
Department : EET
Location : 120

case manager ii:

Under the direct supervision of the Program Manager and/or Clinical Manager. Will provide case management services for assigned target population in EE&T assigned programs.

MINIMUM QUALIFICATIONS:

Bachelor's degree in social work or related counseling field of study and two (2) years' experience providing case management services to children and families; or six (6) years' experience providing services to children, youth and families, and/or a combination of education and experience to equal six (6) years.


Extensive knowledge of community resources and ability to work efficiently with public and private agency professionals


Ability to complete assessment, service planning and service coordination with high-risk clients.


Ability to establish an effective professional manner in all dealings with clients and the public


Ability to exhibit emotional maturity and good judgement, to include high standards of morals and speech.


Must be dependable and flexible regarding working hours


Ability to follow and carry out written and oral instructions, quickly and accurately.


Must possess basic computer skills.


Must be able to use discretion in all facets of work-related situations.


Ability to perform all work rapidly and accurately, meeting all deadlines when applicable.


Must keep abreast of modern techniques and methods used in individual and group sessions.

KEY RESPONSIBILITIES:

Will coordinate all program services with the Program Manager.


Will respond to all referrals and assigned cases within the time frames specified in the contract.


Will complete case management needs assessment and all required assessments specified in the contract.


Will work a flexible, non-traditional schedule to meet the needs of the target population.


Will provide assertive outreach throughout the service area in accordance with the schedule established by the program.


Will provide client-centered case management and community health-oriented navigation to address the social determinants of health.


Will work together with the assigned client(s) to develop socialization and recreational skills.


Will develop a safety crisis plan to provide aid and comfort to a person in crisis.


Will work with assigned clients to help them in developing recovery and resiliency skills.


Will work collaboratively with YDI programs and community partners to ensure appropriate services are attained for all referred clients.


Will coordinate access to services for clients in the areas of medical, social, educational, vocational, legal, and therapeutic care.


Will accept referrals from community-based agencies, law enforcement, schools, crisis response teams and all appropriate entities throughout the service area.


Will implement the service plan for each client which will outline the proposed plan of care.


Will monitor and evaluate the provision of client services on an ongoing basis to achieve required program outcomes.


Will provide advocacy and referral services on behalf of clients.


Will provide family support services to identified secondary clients.


Will maintain the client file per requirements established by funding entity or agency.


Will provide all required reports as required by Program Manager as outlined in the Scope of Work.


Will capture all required data and input data into the agency or other required electronic data system.


Will cooperate with all established Quality Assurance protocols.


Will participate in individual and group supervision.


Will engage in a minimum of 24 hours of professional development training per year.

Other duties as assigned

JOB CHARACTERISTICS/PHYSICAL DEMANDS

:


This is a professional position, which requires organizational and communication skills, judgement, tact, and diplomacy in contacts with YDI employees, community residents, parents, and local government agencies. Strict adherence is required to all regulations concerning confidentiality.



Good general health. Physical will be required at time of hire.


Background investigation to include fingerprinting will be required.


Frequent travel is required. Valid driver's license and proof of satisfactory car insurance are required.


Must be able to perform essential job duties with or without reasonable accommodation.



Youth Development, Inc. is an at-will employer. Employment is by mutual consent of the company and employee and either may terminate the relationship at any time with or without cause or advance notice. This job is contingent upon funding; however, the availability of funding is not a guarantee of continued employment, nor does it imply any specific term of employment.

SUPERVISION RECEIVED

:


Under direct supervision of the Program Manager or Clinical Manager