Job Description

Case Coordinator - Senior Living & RCFE Placement

Location:

San Diego County (based in Poway, CA)

Compensation:

$23/hour + mileage reimbursement

Job Type:

Full-time

About Zeal Senior Living

Zeal Senior Living helps older adults and their families find a new home in assisted living communities and Residential Care Facilities for the Elderly (RCFEs). We guide families through the transition from hospitals and skilled nursing facilities (SNFs) into safe, dignified, and appropriate long-term care settings.

If you want a meaningful job, enjoy talking to people, and care about elders, this is a great place to work.

Key Responsibilities

Coordinate referrals with SNFs, hospitals, discharge planners, and case managers. Help families secure appropriate placement in assisted living and RCFEs based on care needs, budget, and location. Visit SNFs, hospitals, and assisted living/RCFE communities to build relationships and understand care environments. Communicate with families to explain options, next steps, timelines, and the move-in process. Maintain organized case files, progress notes, and placement/authorization tracking. Handle administrative tasks: scheduling tours and assessments, follow-ups, data entry, and basic reporting using Google Suite (Docs, Sheets, Gmail, Drive, etc.). Represent Zeal Senior Living with professionalism, empathy, and clear communication at all times.
Qualifications

Strong written and verbal communication skills. Excellent organization and attention to detail. Comfortable using

Google Suite

(Docs, Sheets, Gmail, Drive, Calendar). Reliable transportation, valid driver's license, and ability to travel within San Diego County. Professional, calm presence when working with families and providers. Ability to manage multiple cases and follow structured workflows. Prior experience in healthcare, social work, senior services, placement, or care coordination is a plus, not required.

Spanish-speaking strongly preferred;

other languages also a plus. Familiarity with

AI chatbots/AI tools (e.g., ChatGPT)

is a plus.
Compensation & Growth

$23/hour.

Mileage reimbursement for approved facility and provider visits. Training and mentorship from leadership. Opportunity to grow into Senior Coordinator or Case Manager roles as the organization expands.
How to Apply

Please submit your resume and a brief note explaining:

Why you are interested in helping elders find a new home, and Why case coordination appeals to you.
Job Type: Full-time

Pay: $23.00 per hour

Expected hours: 40 per week

Work Location: In person