Job Description

ORGANIZATION

Established over 70 years ago, Jewish Family Service (JFS) is a dynamic "whole person environment," serving the residents of Greater New Orleans based on the needs of the whole community. JFS works with all New Orleanians, no matter their spiritual beliefs, to support them in preserving, strengthening, and enhancing the well-being and self-sufficiency of our community.

Why Work for JFS?

JFS believes very strongly in work/life balance and offers an outstanding benefits package. As a JFS employee, you will have opportunities for low cost or free CEUs. Moreover, JFS subsidizes 80% of employee medical, dental, and vision insurance, offers matching contributions through a 403b plan, and annually includes 10 vacation days and 10 days of sick leave. JFS is closed most Federal and Jewish holidays.

OVERVIEW

The Case Aide will provide administrative and case support to staff providing Post Release Services to Unaccompanied Children (UC) and their sponsors. This position will report to the Regional Supervisor.

DUTIES AND RESPONSIBILITIES

Conduct routine calls to clients to assist with coordination of services and assess for safety; Conduct outreach with local community agencies to identify appropriate community resources for clients, ensuring they are culturally and linguistically appropriate; Assist in completing applications and referral forms; Accompany clients (or provide telephonic support) to facilitate school enrollment and access to community resources, as needed; Provide ongoing administrative support to PRS workers; Maintain a high standard of record-keeping according to USCRI and ORR policies and procedures. Provide information, education, referrals, outreach, advocacy, and support to ensure that each child receives the services they require; Assess the safety and appropriateness of the placement on an ongoing basis using child welfare principles and social work best practices through phone/video calls, interviews, and home visits; Build a network of local pro bono legal resources and service providers to facilitate access for UC and sponsors, and track individual progress; Coordinate and maintain communication with key stakeholders; Participate in regular training and communication sessions with supervisor and headquarters staff.
All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job duties indicated is not to be an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s).

REQUIREMENTS

Associate's degree with a minimum of 1 year of experience working with children. Bachelor's degree in Social Work, International Studies, or related humanitarian field is preferred. Experience with immigrant populations, child welfare, child placements, family preservation and social service provision is desired; Must possess an extensive knowledge of immigrant community local resources; Excellent organizational, verbal, written, and interpersonal communication skills, and ability to prioritize duties in a fast-paced environment; Must have a valid driver's license, insurance, a clean driving record, and personal transportation; Position is remote and the candidate must have an appropriate workspace to complete documentation, client phone calls, and video conferencing; Fluency in Spanish is required; proficiency in additional languages a plus; Candidate must demonstrate a commitment to comply with mandatory state reporting requirements for child abuse and neglect; Candidate must have dedication to the human rights of refugees, immigrants, asylum seekers and displaced people; Candidate must pass a criminal background check that includes past history of conviction of child and sexual abuse; Possess or be able to obtain CPR and basic first aid certification.

TRAINING REQUIREMENTS

Satisfactory completion of USCRI's HS/PRS New Staff Training; Satisfactory completion of ORR required trainings prior to serving clients and on an annual basis; and Complete additional training as identified by supervisor or Human Resources.
Job Type: Full-time

Pay: $45,760.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Professional development assistance Retirement plan Vision insurance
Education:

Associate (Required)
Experience:

working with children professionally: 1 year (Required)
Language:

Fluent Spanish and English (Required)
Willingness to travel:

50% (Preferred)
Work Location: In person