Job Description

Position Description:

The Career Pathways Training Coordinator will support refugees, immigrants, and WIOA priority populations in accessing career training programs that lead to high-demand careers. This role will be heavily involved in 1:1 coaching and providing wraparound support for participants while they complete training, including those in KOM's pathways programs for careers in: community services, interpreting, healthcare, manufacturing, CDL Class A, and the construction trades. This role works directly with community to recruit, assess, familiarize, and enroll participants. Enrollment and tracking participant progress includes significant data entry and organization. The Training Coordinator is a highly collaborative role, working closely with the financial coaching and job placement staff, ABE, and post-secondary training partners, to ensure programs are accessible and supportive for immigrant populations.

Responsibilities include:

Outreach, Recruitment, & Enrollment:

Develop recruitment strategies and materials Recruit clients through community outreach, contact with referral partners, hosting information sessions, and other outreach strategies as necessary to meet enrollment goals. Familiarity with using social media platforms for community outreach preferred but not required. Conduct assessments with applicants to determine if they are a good fit for the program and clearly communicate program expectations with participants prior to enrollment In partnership with participants, create individualized employment plans designed to support goals and training needs, continually updating the plan to track and celebrate progress Enroll participants into multiple data systems (Apricot, Salesforce, and Workforce One) Make referrals to other service providers at KOM and other agencies as appropriate

Vocational Training Support:

Coordinate class schedules with KOM staff, trainers/teachers, and other partners to ensure trainings run smoothly Facilitate or co-facilitate work readiness lessons with training cohorts Provide early intervention and coaching for participants struggling with attendance or timeliness, helping develop strategies, routines, and access supports that enable success. Conduct at least monthly one-on-ones with training participants, monitoring attendance, assignment completion, emerging needs, and progress towards or changes in employment goals Communicate with training instructors about student progress to help inform one-on-one meetings with participants Provide support services (ex. issuing gas cards/bus cards, school/training supplies, emergency financial supports) as needed to ensure participants complete trainings and earn certificates Maintain accurate and organized client records following KOM policies and contract guidelines Facilitate connections prior to training completion between participants other staff at KOM to ensure a well-coordinated, warm hand-off

General Support:

Attend partner meetings to develop programming, plan activities, and monitor outcomes Attend weekly KOM staff meetings Provide walk-in services for refugees to address needs including translation/interpreting, completing paperwork, and contacting other agencies for referrals and follow-up Other duties as assigned

Required Qualifications

Proven ability to effectively connect to diverse immigrant communities and build strong working relationships with others Strong written and verbal English skills Must pass a criminal background check

Preferred Qualifications

(Any applicant demonstrating the skills needed to do the work outlined above will be considered for this position):

Meet any one of the following levels of experience or commensurate education level:

A.

2 years of experience in any of the following: employment or workforce development/career pathways work, academic services, social services, office or administrative assistance, roles managing others' schedules, community outreach work, or other roles requiring high levels of organization and communication

OR

B.

1 year of experience in any of the above and an associate's degree

OR

C.

A bachelor's degree

Experience working with adult or EL learners Proficiency in Sgaw Karen, Pwo Karen, Karenni, or Burmese highly desired. Highly approachable and collaborative work style Extremely organized with the ability to juggle competing priorities and meet deadlines Strong computer skills including Microsoft Office, internet searching, and data entry Valid Minnesota Driver's License with reliable vehicle, proof of insurance, and good driving record. Must be willing to use personal vehicle to provide transportation for clients with mileage reimbursement provided by KOM at the federal rate.
Individuals from immigrant and refugee communities highly encouraged to apply!

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

Dental insurance Employee assistance program Health insurance Life insurance Paid time off Professional development assistance
Work Location: Hybrid remote in Roseville, MN 55113