Job Description

Job Title:

Corporate Representative / Case Manager

Compenstation:

$27?$30 per hour during the probationary period on the staffing agency?s payroll, with a conversion salary of $50,000?$55,000

Location:

Milwaukee, WI

Purpose:

America Works of Wisconsin, Inc. is seeking a case manager aka Corporate Representative for a workforce development program in Milwaukee, WI. The Corporate Representative provides individualized career services to low-income and underserved job seekers seeking employment. The ideal candidate has case management experience, strong interpersonal and conflict resolution skills, and knowledge of workforce development and human services. Women, minorities, and bilingual or multilingual candidates are highly encouraged to apply.

Duties and Responsibilities

Conduct intake, eligibility screening, and job readiness assessments with participants Oversee barrier removal before and after job placement, ensuring the participant has the resources and support they need to obtain and retain employment (i.e. housing, clothing, healthcare, childcare, etc.) Develop individualized employment service plans for participants Regularly meet with participants in-person or over phone/video to ensure program participants are continually progressing towards their professional, personal, and academic goals Provide individualized support to clients during their job search efforts, higher education applications, personal and career assessments, and exam preparation Maintain detailed case notes, update attendance logs, submit weekly reports, and other administrative tasks on a timely basis Refer clients to vocational trainings, technical skills classes, and other certification programs Meet weekly, quarterly, and annual enrollment and job placement numbers Model professionalism and inclusiveness, cultivate a safe environment for career development, and motivated clients to find full-time employment

Requirements

Minimum of 4-year degree, relevant experience and/or advanced studies in social services a plus One to three (1-3) years of experience working with clients/participants in a workforce development, social services, or community-based context Experience developing individualized service and/or employment plans for participants preferred Experience with Motivational Interviewing, Trauma-Informed, and/or Two-Generational methods a definite plus Understanding of workforce development, employment services, and case management a definite plus Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) Familiarity with Salesforce, Microsoft Teams, and SharePoint preferred Strong communication skills, professional demeanor, sound judgment, and strong organizational skills Experience and/or passion for serving individuals from disadvantaged and underserved populations, including but not limited to public assistance recipients, justice-involved individuals, persons with physical and/or mental disabilities, and individuals experiencing homelessness

Benefits After Conversion

Comprehensive Medical, Dental, and Vision Insurance Generous Paid Time Off Package 401K with Employer Matching After 1 Year * Wonderful team, great work-life balance, and an opportunity to work towards an important mission of helping individuals achieve self-sufficiency