Job Description

Tridant Solutions is seeking qualified, dedicated Care Coordinators to support Service Members (SM) of the Maine National Guard.

Contingent upon contract award*

The Care Coordinators (CC)/Medical Records Admin serves as a vital support link between service members and the resources they need to maintain readiness and well-being. This role involves assessing individual needs, coordinating access to health and wellness services, and facilitating referrals to military and community-based programs. Duties include tracking care plans, ensuring follow-up, and collaborating with medical, behavioral health, and administrative teams to streamline support. The CC does not provide direct clinical care.

DUTIES/RESPONSIBILITIES:

Maintain soldier medical and dental records in accordance with Army Regulations

Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals who are authorized to receive them with a valid need to know

Create, maintain, and process medical and dental records for incoming, current, and exciting members.

Review and scanning records into the Health Readiness Records (HRR) module, Indexing, and labeling in HRR, and filing copy into hard copy record.

Review medical records for completeness prior to individuals leaving for Basic Military Training, Schools, Transfer, Discharge, Retirement and all Medical Readiness Events (MRE).

Prescreen SM medical records for all scheduled MREs to insure medical/dental health issues that require evaluation for deployment eligibility have been identified.

Conduct quarterly medical/dental record inventory of SM files.

Assist Service Members in scheduling appointments with appropriate medical and dental facilities.

Attend monthly eCase review to review all open medical cases. This monthly review presents courses of action and actionable to perform for each eCase.

Maintain medical/dental office and hospital contacts for case updates and medical records requests for SM.

Provide all medical and dental documents received for case management to Medical Command, MEARNG medical records custodian after it has been uploaded and indexed in the appropriate DOD system.

Other duties as assigned.

REQUIREMENTS:

High School or GED required. Prefer associate's degree in related field.

Experience in case management or administrative support, healthcare or military settings

Preferred prior work with Individual Medical Readiness (IMR) tracking or similar EMR systems

Ability to work independently and manage multiple cases simultaneously

Familiarity with military culture and protocols

Proficiency in Microsoft Office and electronic health record systems

COMPENSATION

$21.00-24.38/per hour DOE

BENEFITS

Our company offers a wide range of benefits which include the following:

Paid Time Off (PTO) -Vacation and Sick. This is an inclusive benefit combining accrued vacation up to 2 weeks annually and accrued sick up to 56 hours annually; you may access your time off as soon as you have accrued hours available. 11 Federal Holidays Medical, Dental, Vision Retirement Planning (401K) (Optional; see details below)- 3% Employer Matching Life, AD&D (100% Employer Paid) E.A.P.- Employee Assistance Program (100% Employer Paid) Identity Theft Protection w/ Norton Life Lock (100% Employer Paid) Short Term Disability (Optional) Pet Assure (Optional)- (Pet discount program & Traditional Pet insurance)
Please see below for details regarding the benefits above:

Fulltime

employees

are

eligible to:

Participate in our company's medical benefits program. The use of Paid Time Off (PTO) for vacation and or sick leave as soon as you have accrued hours available.

Parttime

employees are

not

eligible to:

Participate in our medical benefits program.

All employees

will receive access to:

Our EAP program that assists you with work-life balance and other services which provide professional guidance for overcoming personal or workplace challenges. Participate in the company retirement (aka 401K) benefit program after 90 days of successful employment.
Employment contingent upon successful background check and drug screen.

Job Type: Full-time

Pay: $21.00 - $24.38 per hour

Expected hours: 40 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance
Work Location: In person