Job Description

ID 2023-2861
Category Administrative/Clerical
Position Type Full Time

Overview

The nation\'s fastest growing behavioral health organization, Proud Moments ABA provides the gold standard of Applied Behavior Analysis (ABA) services for children on the autism spectrum from birth to age 21. Our highly qualified and personally dedicated BCBAs/LBAs (Board Certified Behavior Analysts/Licensed Behavior Analysts) combine their extensive knowledge and experience with our innovative treatment techniques to improve clients\' social, behavioral, and adaptive skills. Proud Moments BCBAs deliver individually tailored treatment plans with compassion in homes, schools, and our conveniently located centers.

Proud Moments ABA currently serves families across New York, New Jersey, Nevada, Virginia and the Washington DC/Maryland area. We continue to expand through partnerships in Connecticut, Florida, Georgia, Massachusetts, Mississippi, New Mexico and North Carolina.

To support our rapid growth and commitment to quality care, Proud Moments ABA actively seeks Care Coordinator Advocates to support families through the intake process and liaison between the care team and clients receiving ABA therapy services throughout their care experience. Successful candidates will demonstrate empathy and compassion as well as extraordinary organizational skills and attention to detail.

Responsibilities

As a Proud Moments Care Coordinator, you\'ll play a central role in ensuring client satisfaction:

• Successfully guide families seeking ABA therapy services through the Proud Moments intake process
• Ensure proper reimbursement for ABA services by securing insurance authorization with our internal team
• Accelerate access to ABA services by confirming that clients have received a professional evaluation and prescription for ABA services
• Coordinate compassionate care for children with autism by assigning behavior technicians in collaboration with the recruitment manager
• Support families by serving as a friendly point of contact for parents/guardians and promptly responding to and communicating their needs or concerns
• Ensure client satisfaction and the highest standards of care through regular quality assurance reviews with client families and the care team

Qualifications

As an ideal Care Coordinator candidate, you bring to Proud Moments ABA:

• Exceptional organizational skills and rigorous attention to detail
• Commitment to efficient, compassionate customer service
• Superior written and verbal communication skills
• Experience working effectively as part of a team
• Demonstrated problem-solving abilities
• Commitment to handling confidential information responsibly
• Familiarity with MS Word, Excel, PowerPoint, and Outlook

As a Proud Moments Care Coordinator, you\'ll enjoy professional respect, recognition, and rewards:

• Competitive pay commensurate with your experience and location
• Meaningful work-life balance with flexible working schedules
• Generous paid time off
• The best of both worlds - the resources of a large organization combined with the collegiality and support of the care team at your Proud Moments ABA center
• Advancement opportunities within your center and as Proud Moments ABA expands
• Medical, dental and vision coverage
• 401K retirement savings program
• Employee Assistance Programs

You deserve to work with the best - Proud Moments ABA.

If you\'re ready to accelerate your career with a fast-growing, highly respected behavioral health organization, Proud Moments ABA encourages you to submit your qualifications for this position today. Candidates who meet our requirements will be contacted via email.

Proud Moments ABA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, veteran status, sex, national origin, age, disability or genetics. In addition to federal law requirements, Proud Moments ABA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Proud Moments ABA