Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a
Captain
at
Gymkhana
, you will be the driving force behind our front-of-house operations, ensuring that every aspect of service aligns with our high standards and vibrant atmosphere. Your primary responsibility is to manage the dining experience from start to finish, directing and implementing a service philosophy that prioritizes 100% guest satisfaction. In this pivotal role, you will lead by example, guiding your team to deliver engaging and attentive service that reflects the rich traditions of Indian cuisine. You'll set the tone for a welcoming environment--exciting guests as they explore our diverse menu featuring tandoor-grilled specialties, fragrant biryanis, and innovative chaat-style sharing plates. As a Captain, your expertise and passion for hospitality will inspire your team to create memorable dining moments for every guest, from the first greeting to the final farewell. You'll ensure that every table thrives with energy and enjoyment, all while upholding the exceptional standards that define Gymkhana.
THE STARTING RATE:
$15.4742 Hourly + Tips
THE DAY-TO-DAY:
Meet with Chef and Stewarding to review scheduled group's menu and equipment requirements
Ensure agreement of delivery times, amounts and special arrangements
Train and direct wait staff; prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts
Monitor staff performance and appearance in all phases of service and job function, ensure procedures are carried out to departmental standards, rectify deficiencies with respective personnel
Anticipate guest needs, respond promptly and acknowledge all guests, and maintain positive guest relations
Knowledgeable of correct maintenance and use of equipment, requisition new equipment to replace those not up to standard and maintain enough equipment to service our functions as well as establish par levels for supplies and equipment
Knowledgeable of service requirements for menu selection, major ingredients, appearance, texture, quality standard, garnish and method of presentation
Check storage areas for proper supplies, organization and cleanliness; instruct designated personnel to rectify any cleanliness/organization deficiencies
Inspect the scheduled function areas/rooms for cleanliness, working condition and proper furniture/equipment set up, rectify any deficiencies with respective departments
THE IDEAL CANDIDATE:
2+ Years of prior relevant experience in banquet and/or catering required
High School Diploma, GED or equivalent required
Work varied shifts, to include weekends and holidays required
Must be 21 years of age or older
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more Free meals in our employee dining room
Free meals in our employee dining room Free parking on and off shift
Free parking on and off shift Health & Income Protection benefits (for eligible employees)
Health & Income Protection benefits (for eligible employees) Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community