Job Description

Overview:

The Director of Campus Operations is responsible for providing day-to-day oversight, support and leadership to all campus employees and operationally focused teams including Education, Career and Student Services, Financial Aid, and Facilities. This role is accountable for ensuring campus results are met compliantly and efficiently.

Pay Range:

$120,000-$140,000

What We Offer:

Tuition Waiver

: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses

Paid Time Off

: Competitive paid time off programs for employees (Vacation, Sick, Flexible)

Retirement Matching

: 50% match on the first 6% of your contributions after 90 days

Paid Parental Leave

: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby

Competitive Insurance

: Health, vision, and dental coverage for you and your dependents

Pet Insurance

: Competitive coverage for your furry family members through ASPCA

Health Plan Enrollment

: Eligibility starts first of the month following completing one full month of employment

Responsibilities:
Supports the overall direction of the campus operations to optimize outcomes (i.e. persistence, retention, completion, employment, etc.) and key business metrics Develops talent, effectively manages change, collaborates with functional leaders and peers to drive consistency, provide an environment where employees have the tools/resources necessary to do their jobs, and ensures all programs are compliant. Directs leadership staff in alignment with core values and leadership principles for the day-to-day management of staffing, training, development and performance of campus faculty and staff. Assists in the development of the overall campus budget objectives and operational goals. Delivers on operational objectives, working in partnership with matrix leaders to achieve overall P&L targets. Effectively interfaces and collaborates with admissions and marketing staff to maximize new student enrollments and starts Maintains various regulatory, state licensure, and accreditation approvals Supports the implementation, evaluation, revision, monitoring, and communication of campus policies and procedures Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics. Recognizes and rewards employee contributions and achievements. Other duties as assigned.

Qualifications:

Education / Experience

Bachelor's Degree required 5+ years leadership or management experience in operations or service-related industry, including P&L/budgetary responsibility

Skills

Excellent interpersonal communication skills, both verbal and written. Participative management approach with strong staff development skills. Excel at leading, motivating, coaching and developing their team Must possess excellent judgment, problem-solving, multi-tasking, and decision-making skills. Knowledge of personal computer software applications including Word, Excel, Access, and PowerPoint.

Abilities

Ability to work in a fast-paced environment where deadlines are essential Ability to provide flexible and adaptable work schedules Ability to develop and manage budgets Ability to navigate in a matrix organization Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks Safely ambulate and/or maneuver when on-site at Company locations Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility Ability to use good judgment, problem-solving and decision-making skills Ability to maintain confidentiality and manage sensitive information with discretion Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously Ability to gain, understand and apply information and data as it relates essential functions of the position Ability to foster long-term relationships with stakeholders

About Us:

It's all about the reputation. 55+ years of experience, trusted by 35+ industry leading brands, 16 campuses, 5 technical schools. But it's not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We're on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!