Job Description

Job Overview

We are seeking a dedicated and enthusiastic Call Center Representative to join our team on a part-time basis. This role requires availability on weekends and involves providing exceptional customer service to our clients. The ideal candidate will possess strong communication skills and a passion for helping others, particularly in a fast paced environment.

Responsibilities

Handle incoming calls from customers, addressing inquiries and resolving issues promptly and professionally. Utilize computer systems for data entry and manage customer information efficiently. Provide accurate information regarding medical terminology and services offered. Maintain high standards of phone etiquette while communicating with clients. Collaborate with team members to ensure seamless customer service delivery. Analyze customer needs and provide appropriate solutions or escalate issues as necessary.

Skills

Proficiency in English; bilingual or multilingual skills are highly desirable. Strong customer service background with experience in a call center environment. Excellent computer skills, including data entry capabilities, to manage customer interactions effectively. Outstanding communication skills, both verbal and written, ensuring clear understanding with customers. Strong analytical skills to assess situations and provide effective resolutions promptly. Join us in making a difference through exceptional customer service while working in a supportive environment!
Job Type: Part-time

Pay: From $25.00 per hour

Expected hours: 24 - 32 per week

Benefits:

Health insurance Paid time off
Ability to Commute:

Los Angeles, CA 90035 (Required)
Ability to Relocate:

Los Angeles, CA 90035: Relocate before starting work (Required)
Work Location: In person