Job Description

Call Center Representative

Bath Planet

is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free.

We are looking for a Call Center Representative for our Slidell, LA market and surrounding areas to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that help homeowners improve their homes.

General Purpose:

Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads.

Responsibilities:

Deliver scripted pitch to the homeowners

Adjust scripted pitch to meet needs of specific homeowners

Handle homeowner's questions and objections

Obtain homeowners information including names and addresses phone numbers etc.

Receive appointments over the telephone

Input appointment details into the computer system

Input homeowners' information and important details of conversation

Confirm appointments placed with canvassers or sales representative

Issue appointments for reps to meet prospective homeowners

Quality control phone calls

Answer telephone calls from potential homeowners who are responding to advertisements

Contact homeowners to follow up on initial interaction

Update lead information and maintaining reports

Qualifications:

Knowledge of sales and marketing principles and strategies

Relevant work experience in telemarketing, sales, marketing, or promotions

Product knowledge -Training provided

Proficiency in relevant computer applications

Hours: Tuesday- Saturday 11am- 8pm.


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