Job Description

Bring the energy. Build the team. Make it happen.

You're the kind of person who lights up a room. Whether it's a team huddle, a coaching


moment, or a high-stakes call, people look to you for energy, clarity, and connection.


You don't just manage operations you lift people up.

We're looking for a

Call Center Manager

who brings more than just metrics. We want someone who thrives on helping others grow, creates meaningful structure, and builds a call center culture that feels like a community.

Schedule & Pay:

Schedule: Monday through Friday, with occasional Saturdays as business needs Starting Pay: $85,000/year

What This Role Looks Like:

You're the frontline leader of our customer service and sales team Your day starts with check-ins and ends with clear wins You guide the team, set the tone, and keep operations running smoothly You celebrate effort, coach with purpose, and drive performance through trust You balance energy with organization calendars, call metrics, follow-through

Who You Are:

You're a people-first leader. Encouraging. Organized. Impactful. You love lists, structure, timelines and using them to help others succeed You're the go-to for "making things happen" and the hype-person everyone trusts You bring community vibes to the workplace, not just call quotas You thrive in public-facing roles and love helping teams feel seen, supported, and successful

Experience That Makes You Shine:

Prior team leadership, call center, or customer-facing management experience Proven ability to motivate, mentor, and manage a team with empathy and accountability Background in scheduling, event planning, or high-volume task management is a plus

Your Day Might Look Like:

Manage daily call center operations and team performance Oversee scheduling, dispatch coordination, and call flow Coach CSRs to hit booking goals and follow call scripts Handle escalations and ensure high customer satisfaction Track KPIs and report on call center metrics Train, onboard, and support new team members

You'll work closely with Service, Sales, and Leadership to keep things running smoothly--and energetically. Apply today!

Requirements

Work Hours:

40 to 40 hours work

Required Education:

NONE *

Required Experience:

Managers(4) years