Job Description

THE THEODORE ROOSEVELT PRESIDENTIAL LIBRARY FOUNDATION

"Believe you can, and you're halfway there." -Theodore Roosevelt

Since 2014, the Theodore Roosevelt Presidential Library Foundation (TRPLF) has been planning and building a new, ambitious kind of presidential library and museum. Other presidential libraries tell the story of a single individual, but the Theodore Roosevelt Presidential Library (TRPL) - being built more than a century after T.R.'s death - will do more than preserve history. The TRPL will be a people's library, bringing Roosevelt's values and relentless spirit to life at a critical time in our nation and world, while simultaneously championing the stories of all who "dare greatly, think boldly, care deeply, and live passionately."

The library is currently being constructed in Medora, North Dakota, with a milestone planned for July 4, 2026 - America's 250th anniversary. Participants at the TRPL will learn from - not just about - Roosevelt's story, being transformed into the same stunning Badlands that served as the fulcrum in T.R.'s incredible life story.

Guided by the pillar principles of leadership, citizenship, and conservation, the Foundation has partnered with innovative partners - like the award-winning architecture firm, Sn?hetta, and the best-in-class story crafters, the Future of Storytelling - to build an institution like no other. With plans to be the most sustainable presidential library and campus ever, a revolutionary approach to interpretive design, and programming that will spread the library's message into neighboring Theodore Roosevelt National Park and beyond across the globe, the opportunity to join a talented team in building and opening this institution is truly unique.

About the Role

Imagine leading a cafe, located in a world-class museum nestled in one of the most breathtaking landscapes in the country. As the Cafe Manager for the Theodore Roosevelt Presidential Library, you won't just run a food service operation--you'll help shape an integral part of the visitor experience in a space where culture, nature, and cuisine meet.

Working alongside a visionary Executive Chef, you'll bring to life a truly distinctive menu that reflects the values of sustainability, local sourcing, and culinary creativity. As part of our groundbreaking museum committed to both cultural integrity and environmental stewardship, you'll orchestrate front-of-house excellence, visitor experiences, and a menu that resonates with both local and heritage-inspired flavors. If you're passionate about people, food, and unforgettable experiences, this is your chance to lead with purpose.

Core Competencies

Hospitality Leadership: Demonstrates a service-first mindset, leading by example and fostering a culture of warmth, professionalism, and visitor care. Operational Excellence: Skilled in managing day-to-day food & beverage operations with precision, efficiency, and attention to detail. Team Development: Coaches and motivates staff to deliver consistently high performance, with a focus on training, morale, and growth. Collaborative Spirit: Works seamlessly with executive chef, library leadership, and external vendors to ensure a unified visitor experience. Adaptability: Thrives in a dynamic environment with shifting priorities, visitor needs, and special event demands. Cultural Fluency: Respects and engages diverse audiences, aligning service standards with the museum's inclusive mission. Communication: Clear, kind, and confident communicator, able to navigate challenges and lead teams through busy, high-stakes moments.

Responsibilities

Front-of-House Operations

Oversee all front-of-house cafe operations, including scheduling, staffing, service standards, and visitor engagement. Ensure the cafe is clean, welcoming, and operates efficiently during all open hours. Maintain compliance with health and safety regulations, food handling standards, and customer service policies.

Team Leadership & Staff Development

Hire, train, and supervise cafe front-of-house staff, fostering a positive, professional work environment. Develop staff schedules and monitor performance to ensure excellent service delivery. Provide regular coaching and training on customer service, point-of-sale systems, and operational procedures.

Collaboration & Communication

Work in close partnership with the Executive Chef to ensure smooth coordination between kitchen and front-of-house teams. Serve as a liaison between cafe operations and library departments.

Customer Experience & Service Excellence

Greet and interact with visitors to ensure a positive, inclusive, and memorable cafe experience. Handle feedback and concerns professionally and promptly. Support special events, exhibition openings, and seasonal programming with cafe offerings as needed.

Financial Oversight & Inventory

Oversee point-of-sale operations, cash handling procedures, and daily reconciliations. Track and report daily sales, labor costs, and operational metrics. Monitor inventory levels and coordinate with suppliers to ensure timely restocking of cafe items.

Education and Experience

3+ years of experience in food & beverage service management, preferably in a museum, cultural institution, or similar public-facing environment. Proven ability to lead teams and deliver exceptional visitor service. Strong understanding of cafe operations, health codes, and front-of-house best practices. Experience using POS systems, scheduling software, and inventory tools. Excellent communication and interpersonal skills. Availability to work weekends, holidays, and occasional evenings as needed.

Physical and Environmental Requirements

The ability to lift and carry equipment weighing up to 50 pounds. Ability to perform repetitive tasks such as chopping, slicing, and stirring. Prolonged periods of standing, walking, and reaching to access equipment and supplies. Prolonged periods of sitting at a desk and working on a computer. Ability to work in various environmental conditions within a kitchen area; varying levels of noise and humidity. Navigating confined and busy spaces This is a full-time, exempt position, working onsite at TRPL, located in Medora, ND. Must reside within a reasonable distance of Medora, ND (less than an hour's drive or within 60 miles).

Benefits

Full benefits include 403(b), medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability, as well as 20 days of paid time off and 10 days of holidays. Salary ranges between $65,000 to $80,000 commensurate?with experience.

EEO Statement

The Theodore Roosevelt Presidential Library Foundation (TRPLF) is committed to creating a diverse, equitable, and inclusive environment. TRPLF does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law as a provision of employment opportunities and benefits.

Reasonable Accommodation

The Theodore Roosevelt Presidential Library is committed to creating a welcoming, inclusive, and accessible environment. If you require a reasonable accommodation to complete your application, participate in an interview, or otherwise navigate our hiring process, please email careers at trlibrary.com. Our team will connect with you to explore the best way to support your experience. Our team will connect with you to explore the best way to support your experience.

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Paid training Vision insurance
Work Location: In person