Job Description

About us

Novo Coffee is a pioneer of the specialty coffee industry in Denver, Co. We seek to nurture a supportive work environment with a focus on growing staff in their professional development. We value being a relationship-based coffee company: from producers and farmers, to our staff, and outward to how consumers enjoy our coffee. Coffee is great, but people are more important.

Job Overview

We are seeking a Store Manager to oversee the daily operations of a stand-alone retail location. The ideal candidate will prioritize human connection and growth, have a passion for specialty coffee, and have proven leadership skills

Key Responsibilities

? Develop and maintain a happy, motivated, and highly skilled staff. This includes hiring, firing, conducting regular store meetings/trainings, and spot checking operations to maintain excellent standards.

? Ensure the customer experience is positive, and address any negative feedback constructively and in a timely manner.

? Manage revenue, labor, COGS, and expenses efficiently. Work with management and staff to improve.

? Collaborate with other store managers to improve consistency and performance.

? Help to grow and maintain the company's strong community presence and positive reputation in the local and national craft coffee industry.

?Develop and implement strategies to increase sales and profitability

Qualifications

? Specialty Coffee experience required.

? Prior management experience is a plus.

? A passion for serving people - both customers and staff.

? An ability to solve problems quickly and efficiently.

? A growth mindset - always looking for feedback and ways to improve.

? Very well organized and detail-oriented.

? Consistently working a varied shift load (opens, closes, weekends, etc).

? A well developed palate & strong coffee skills

? Strong ability to communicate positively and effectively to staff and customers

This position offers a competitive salary, opportunities for growth and career development, paid health insurance and 2 weeks PTO. If you have a passion for coffee and supporting others in their career path, we would love to hear from you.

Please include a cover letter to share why you think you'd be a great fit for this position.

Job Type: Full-time

Pay: $52,000.00 - $55,000.00 per year

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance
Application Question(s):

Have you worked in specialty coffee before? In what role? What is your favorite coffee origin?
Ability to Relocate:

Denver, CO 80218: Relocate before starting work (Required)
Work Location: In person