Job Description

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Under the direction of the General Manager a Barista performs a variety of tasks specific to the successful operation of the Cafe following the prescribed guidelines for service.

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Roles and Responsibilities

During the majority of the shift, this is an independent position with backup provided on an as-needed basis. Operates Cafe equipment and prepares coffee, specialty drinks, bottled drinks, and baked and prepared goods. Maintains a clean environment within local, state, and federal sanitation guidelines. Completes ongoing daily and weekly cleaning of food surfaces, machinery and utensils, and customer areas. Stocks and merchandises cafe in accordance with company policies and procedures, maintaining a straight, organized, and clean shopping environment. Greets customers entering the store and cafe, and provide exceptional customer service on each transaction. Successfully promotes all POS initiatives and company programs including, but not limited to discount cards, magazine sales, pre-sale vouchers, and donation programs. Balances cash drawer following each shift within allowable variances as identified in the Loss Prevention Policy. Assists the bookstore as needed. Performs other tasks as needed.
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Core Competencies

Interpersonal Skills Self-Management
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Qualifications and Education Requirements

16 years of age or older Successful completion of all required background screenings
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Preferred Skills

Strong verbal and written communication skills Ability to multi-task Ability to learn and operate multiple cafe machines, including, but not limited to blenders, ovens, espresso machines Computer and cash register skills
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Physical and Environmental Requirements

Must be able to stand and walk for extended periods of time Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities Must be able to lift or team lift objects up to 50 lbs., with or without assistance Must be able to communicate using speech, sight, and sound with or without an assistive device * Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job