Job Description

Job Title:

Business Office Manager

Department:

Administration

Reports To:

Administrator

Exempt Status:

Non-Exempt

FUNCTION:

Maintains records of financial transactions affecting residents' accounts by performing the duties indicated below

QUALIFICATIONS - Minimum Qualifications:

Knowledge of Medicare, Medicaid and Managed Care Excellent organizational skills and detail orientation Knowledge of regulatory standards and compliance requirements Freedom from illegal use of drugs Freedom from use of and effects of use of drugs and alcohol in the workplace Persons who have been found guilty by a court of law of abusing, neglecting, or mistreating individuals in a health care related setting are ineligible for employment in the position Able to supervise, instruct and motivate others Strong organizational and analytical skills; oral and written communication skills Demonstrated ability in independent functioning and strong leadership

Education and/or Experience:

Minimum of a high school diploma required. Some college education is preferred. Previous experience in a business office function in the long-term care setting is preferred. Ability to communicate and to interact effectively with all levels of staff, residents and customers. Working knowledge of personal computer and software applications used in job functions. Ability to comprehend computerized accounts receivable package.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret professional journals, technical procedures, legal documents and governmental regulations. Ability to communicate orally and through written reports, and other documents relating to residents, staff and others. Ability to effectively present information and respond to questions, common inquiries or complaints from executives, managers, residents, family members, employees and the public.

REASONING ABILITY:

Ability to define and solve problems collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Reconcile and enter census on a daily basis Organize, direct and supervise business office function Consult with the Administrator to establish and implement facility procedures consistent with the company standards Orient, instruct and direct business office personnel Perform any or all duties involved in carrying out business office functions Maintain all records of accounts receivable and financial reports Submit reports to the Administrator on a timely basis Prepare and submit reports on a timely basis to governmental agencies, fiscal intermediaries and regulatory agencies as required and directed Keep informed on all local, state and federal requirements related to the business office Verify resident accounts to verify charges and transmit accurate statements in a timely manner, including surety bonds Maintain accurate resident accounts for Medicare, Medicaid and private residents Communicate and work cooperatively with fiscal intermediaries, accountants, auditors, cost report preparers and private insurance companies Follow up on all account receivables that are past due and organize a system for collection of accounts on a regular basis and when delinquent Interview residents or residents' representatives to arrange payment methods Responsible for staff interaction with intake workers on all residents applying for medical assistance Secure information on residents' financial status Participate in Admissions Committee with the Social Services Director, the Administrator, the Director of Nursing and the Admissions Coordinator for all new admissions Interview, hire and terminate employees for the business office in collaboration with the Administrator Prepare and post deposits on a daily basis Prepare and mail monthly statements to residents or other interested parties Submit all billing and rebilling to Medicaid, Medicare, Veterans or any other Third Party Insurance on a monthly basis, in a timely fashion Safeguard the property and assets entrusted by the residents such as contents of the safe, financial records and cash Maintain accurate spend down sheets to assure departmental budgetary compliance Compile statistical reports requested by the Administrator Complete month end reports to show various transactions and statistics of receivables Analyze billings and submit appropriate statements to Medicare, Medicaid, private insurance companies or private paying entities File inquiries, reconsideration and appeals to the appropriate agency or individual(s) for rejected statements Follow up on all account collection procedures Maintain appropriate files and/or data for payable and receivable accounts. Attend mandatory meetings, in-services and training sessions as required Attend training and practice procedures related to safety of environment: safety, security, Hazardous materials, life safety (R.A.C.E procedures), medical equipment and utility system (ex: call lights) Protect residents' rights to assure fair and equitable treatment, self-determination, individuality, privacy and dignity, as well as property and civil rights Observe infection control procedures related to the facility Deal tactfully with personnel, residents, visitors and the general public Perform other related duties as assigned by the Administrator In cases of emergency, will assist residents out of the facility

Leadership:

Demonstrates willingness to take risks, generates new ideas for change; evaluates and recognizes priorities, selects effective team members, challenges others to learn, keeps current and integrates new information, communicates and models organization values, fosters high performance, recognizes need for and provides adequate resources.

Process Improvement:

Identifies processes for improvement in daily work; educates new staff in team process.

INTERPERSONAL SKILLS:

Demonstrates active listening techniques; gains support through effective relationships; treats others with dignity and respect; seeks feedback; and provides effective feedback; establishes systems to measure effectiveness, efficiency, and service; creates and maintains reporting mechanisms.

CONTINUING EDUCATION:

Attends facility in-service and education programs. Working knowledge of personal computer and software applications used in job functions.

PHYSICAL DEMANDS:

The physical demands described here representative those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to handle objects, tools or controls; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stoop; kneel; crouch; and taste or smell.

The employee must lift and/or move up to 5 pounds and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision depth vision and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee may be exposed to blood or other body fluids, fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate.

Job Type: Full-time

Pay: $52,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Vision insurance
Ability to Commute:

New Harmony, IN 47631 (Required)
Ability to Relocate:

New Harmony, IN 47631: Relocate before starting work (Required)
Work Location: In person