Job Description

Business Office Manager

Optalis Kent Crossings- 2320 East Beltline Ave SE. Grand Rapids, MI 49546

Excellent Benefits, including Paid Time Off, 401(k), and benefits starting 1st of the month following employment.

Optalis Health & Rehabilitation is currently looking for a

Business Office Manager

for our

Kent Crossings

center located in

Grand Rapids, MI

Our purpose:

To provide the highest quality care in the most comfortable environment for every patient, every day!


Do you enjoy being part of a team? Do you want to feel the positive difference you make each day? Our Business Office Manager is a critical interdisciplinary team member providing residents and their families communication regarding payment information, payor benefits, billing statements and cycles, as well as payment expectations.

Primary Responsibilities:

Develops relationships with Resident and their family members. Responds professionally and promptly to any requests or concerns. Processes, posts, and balances all of Resident Trust Fund account activity. Processes all private statements for all residents on a monthly basis. Collects on all private pay accounts and documents collection efforts. Processes, posts, and balances all accounts payable weekly. Performs quality checks for clinical and financial data. Maintains the confidentiality/rights of all residents. Supervises our front office personnel

Qualifications Required

Previous experience in a healthcare office setting, with experience in payor and benefit eligibility in long term care industry preferred Previous experience in general Accounts Receivable/Payable Excellent computer skills in MS Word, Excel, etc.
Optalis offers a very competitive benefit package. BCBS PPO (including four plan choices), MetLife Dental and Vision. STD/LTD, Voluntary Life, Pet Insurance, Identity Theft Insurance. Paid Time Off (PTO), Paid Holidays and a 401k with employer match.
Come join our team and Make A Difference for our residents!
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