We're a team of employees passionate about delivering best-in-class customer service and driving innovation in claims management. Integrity, relationships, and excellence are at the heart of everything we do.
Our employees fully utilize their talents and bring their best selves to work. We believe who you are is just as important as what you do!
Join our team at Central as a Business Intelligence Analyst and turn data into decisions that drive real change. In this role you'll be at the heart of transforming raw information into actionable insights that shape strategy and accelerate growth. Your work won't just crunch numbers--it will empower leaders, optimize operations, and influence the future direction of the business. If you're passionate about uncovering trends, solving complex problems, and making a measurable impact, this is your opportunity to shine.
Key Responsibilities of the Role
Demonstrate SME-level data knowledge with proven expertise in at least one domain
Leverage data and data technology to research, design, analyze, develop and maintain exceptional business intelligence solutions
Interact with stakeholders to learn business needs in order to build, manage and iterate insightful dashboards and complete BI solutions
Support product management and underwriting by performing data analyses as required to inform decision making
Collaborate with enterprise data, data science, data governance, actuarial, finance, claims and other business units to ensure data is accurate and well-documented
Participate in code review process and adhere to a standard of excellence related to the accuracy of data and reporting produced
Increase data literacy across the organization by providing training and support for the business intelligence tools developed
Assist the organization in making data-driven decisions and identifying new solutions that support its short and long-term goals
Collaborate with leadership -- listen, respond and work to accomplish department goals consistent with Central's mission and values
Collaborate with Product, Underwriting, Analytics, Actuarial, Finance, IT and other business units to share knowledge and avoid duplicative work
Required Qualifications
Master's degree in related field
Or Bachelor's degree in related field and 2 years of insurance or IT experience
Or 4 years insurance or IT experience
Proficient in SQL and/or querying data from complex relational databases
Advanced use of Microsoft Excel
Preferred Qualifications
Experience communicating data insights between technical and business personnel
Experience with Property & Casualty Insurance products and/or associated data
Experience with external data sources
Knowledge, Skills, and Abilities
Ability to understand, design & implement end-to-end BI workflows (Power BI visualization expertise preferred)
Ability to manage detailed datasets and build reports with a focus on actionable insight
Ability to effectively communicate complex data elements to both technical and business users
Exceptional critical thinking, problem solving, communication and research skills
Ability to work with dynamic cross-functional teams and other stakeholders
Attitude of a constant learner -- keeping pace with industry trends, changes and current events in order to better understand impact to the organization
Forward thinker who proactively seeks opportunities and proposes solutions
Open to utilizing and learning a wide variety of technical tools
Project management skills including time management, resource prioritization, and project structuring
Good understanding of Central Insurance's policies and processes
Total Rewards
Central establishes base pay based on several factors including labor market data and an evaluation of candidate qualifications relative to role requirements. Base pay is one component of a comprehensive total rewards package designed to support employees' financial, health, career, and retirement objectives. Central provides extensive health and wellness benefits to promote flexibility, work-life balance, and long-term financial security. For more information, see Central Insurance Benefits
Work Authorization
Central will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
It is the policy of Central that all recruiting, hiring, training, compensation, overtime, job classification and assignment, facilities, promotions, transfers, employee treatment and all other terms and conditions of employment shall be maintained in a manner which will not discriminate against any person because of race, color, age, sex, national origin, ancestry, religion, marital status, military status, or disability. The applicant should respond to questions on this application in a way that will not divulge such information. #LI-CM1 #Hybrid
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