Job Description

Job Title:

Business Excellence Program Manager

Work Location:

Lehi, UT- 100% Onsite

Contract :

12 Months

Work Schedule:

Full Time - Monday-Friday



Overtime is not expected but could be possible based upon business needs and will occur only when requested and approved by manager

:

Program Strategy & Execution:

Steer program strategy and amplify impact across all domains, ensuring measurable outcomes align with business intent.

Training & Operations (Lean Six Sigma):

Own the Lean Six Sigma and process enablement training operations, including calendar management, logistics coordination (virtual/onsite), enrollment tracking, and certification records.

Gen AI Adoption & Enablement:

Support the Gen AI citizen community by managing use-case intake, leading proof-of-value pilots, and scaling rollout. Build simple, safe enterprise Gen AI workflows and curate/govern prompt libraries and guardrails in partnership with IT.

Metrics & Reporting:

Define and track a balanced set of program KPIs (comms reach, training completion, Gen AI ROI, adoption) and create executive-ready dashboards and reporting cadences.

Skills:

3+ years in program management, operations, communications, or process improvement in a cross-functional environment.



Proven experience executing internal communications and running training operations at scale.



Demonstrated ability to lead or partner on structured change management programs (Prosci/ADKAR preferred).



Familiarity with Continuous Improvement (CI) methods; Lean Six Sigma Green Belt is preferred.



Strong bias for action, a collaborative and audience-first mindset, and curiosity for applying Gen AI to practical workflows.



Exceptional written/verbal communication skills and a strong executive presence.

Preferred:

Familiarity with Google Workspace, including Gemini & Google Vids, Tableau, Slack, Zoom, & Lucid.