Job Description

Position Summary

The Business Development Project Manager plays a key role in supporting the National Account Manager by managing the operational and project coordination aspects of strategic accounts and new business opportunities. This role serves as a critical link between internal departments - including Customer Service, Applications, Engineering, Regional Sales Managers, and Technical Support - and external distribution partners, contractors, and National Account Customers. The ideal candidate is process driven, detail-oriented, highly organized, and thrives in a fast-paced environment where collaboration and communication are essential.

Key Responsibilities

Support the National Account Manager in planning, organizing, and executing projects for key national account customers. Work directly with contractors and Intellihot's internal support team to organize installations, start-ups, and service visits. Process and track part orders for national account sites, ensuring accuracy and timely delivery. Serve as a key point of contact for national account customers, providing updates, resolving issues, and supporting their needs from start to finish. Manage and maintain project pipeline accuracy within the company's CRM system, ensuring data integrity, timely updates, and visibility across departments. Help refine processes, tools, and communication channels to continuously enhance how we serve our partners. Maintain consistent communication with National Account Manager, clients and stakeholders--providing regular updates, documentation, and status reports. Coordinate and deliver all project closeout materials to national account customers, including startup documentation, training materials, warranties, and maintenance guides.

Qualifications

Education & Experience:

Bachelor's degree in Business, Engineering, Project Management, or related field. 3-5 years of experience in project management, account coordination, or client services--preferably within manufacturing, HVAC, or building systems industries. Experience maintaining CRM systems (e.g., Salesforce) and ensuring accuracy of project and pipeline data.

Skills & Competencies:

Excellent written and verbal communication skills; comfortable interacting with customers, technicians, and executives. Strong organizational and time management abilities with keen attention to detail. Process-oriented mindset with a focus on standardization and continuous improvement. Analytical and problem-solving skills, with the ability to manage multiple priorities simultaneously. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and data reporting tools. Team-oriented, self-motivated, and adaptable to a fast-paced environment.

Salary Range:

$65,000-75,000 per year

Benefits:

Medical, dental, vision insurance, 401K with company match, life insurance, short term disability, long term disability, paid time off, paid holidays, and bonus potential