Job Description

Position Overview


Triad Financial Services is a leading provider of financial services and solutions, serving clients worldwide. We are seeking a highly motivated and skilled Business Analyst, II to join our growing team.


Essential Functions:

Drive awareness and documentation of requirements across business units and identify substandard systems processes through evaluation of real-time data. Assist as a thought leader for technical business processes, helping develop systems prototypes that promote increased efficiency and productivity on multiple levels. Assist the product implementation manager with the implementation of management plans for every project, with attention to transparent communication at all levels. Perform, evaluate, and communicate thorough quality assurance at every stage of systems development. Determine and develop user requirements for systems in production, to ensure maximum usability. Partner with stakeholders across business units (ex: sales, finance, security, compliance) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams. Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties. Author and update internal and external documentation, and formally initiate and deliver requirements and documentation. Conduct daily systems analytics to maximize effectiveness and troubleshoot problems. Develop meaningful and lasting relationships with partners for optimized systems integration and respond to questions and concerns from managers and executives with supporting research and recommendations.


Education and/or Work Experience Requirements:

Bachelor's degree from an accredited institution, with degree preferred in Computer Science, MIS, Business Analysis, or related field. Minimum of 1 to 3 years of experience in technology development environment, and at least 1 year using software delivery management tools. Strong working knowledge of relevant Microsoft applications, including Visio. Proven analytical abilities. Experience in generating process documentation and reports. Excellent communication skills, with an ability to translate data into actionable insights. High proficiency in technical writing Some experience with project management programs, SCRUM, and different variants of AGILE techniques are also expected, along with familiarity with code management and Continuous Integration/Delivery Implementation (CI/DI). Demonstrated ability to work with diverse people, effective oral and written communication skills.


Physical Demand:

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Must be able to lift and carry up to 20 lbs Must be able to talk, listen and speak clearly on telephone Able to sit at a work station for prolonged periods of time * Must be able to physically type