Job Description

JOB

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us is on our website.We are committed to supporting a diverse workforce that reflects the communities we serve.The Metropolitan Council has an opening Business Systems Analyst 3 that will be responsible for a new role in IT Software Asset management. This position will be a part of The Council's Information Services department.About the Department: Information Services is the central IT department supporting all divisions of the Metropolitan Council. Our 150 plus team members provide technology, practices, and innovative solutions that enable the core services of the Council.How your work would contribute to our organization and the Twin Cities region: The Business Systems Analyst Level 3/ Software Asset Management (SAM) Specialist role is responsible for the oversight and management of software assets throughout their lifecycle. This role ensures software license compliance, optimizes license utilization, and maintains accurate records within the Ivanti Neurons IT Asset Management (ITAM) system. The SAM Specialist plays a crucial role in managing software requests, tracking virtual and physical licenses, and developing dashboards and reports to enhance visibility and decision-making.This position is eligible for a hybrid telework arrangement. The candidate's telework location must be in Minnesota or Wisconsin.



EXAMPLE OF DUTIES

Perform daily maintenance and updates within the asset management system.Troubleshoot and resolve issues related to software tracking and reporting.Ensure data integrity and completeness in asset records.Collaborate with IT teams to integrate software asset data with other enterprise systems.Software Asset Management System MaintenanceAdd and maintain software assets within the Neurons IT Asset Management (ITAM) system, ensuring accuracy and compliance.Lead or align with other projects that affect parts of IT Asset Management like procurement and other enterprise asset management tools.Manage software license entitlements and coordinate renewals for both physical and virtual environments.Monitor software usage to optimize license allocation and reduce unnecessary expenditures.Software Request Review & ResponseEvaluate and process software requests from employees, ensuring compliance with licensing policies.Work with procurement, security, and infrastructure teams to approve, procure, and deploy software as needed.Address inquiries regarding software availability, licensing, and compliance.License & Compliance ManagementTrack, manage, and reconcile software licenses for both physical and virtual assets.Ensure software licensing compliance by conducting periodic audits and addressing any discrepancies.Work with vendors to maintain an up-to-date understanding of software license agreements and usage rights.Dashboard & Reporting DevelopmentDevelop and maintain dashboards and reports to provide insights into software inventory, compliance status, and usage trends.Generate regular reports for stakeholders, including IT leadership, Budget, Audit and Procurement teams.Identify cost-saving opportunities by analyzing software usage data.