Job Description

Classic Smiles Family Implant & Cosmetic Dentistry - Ocoee, FL

Are you an upbeat, detail-driven professional who thrives in a fast-paced dental environment? Do you enjoy helping patients understand their treatment options while supporting a team rooted in excellence and strong communication? If so, we want to meet you!

We are seeking a

Business Administrative Team Member

who is confident, knowledgeable, and ready to contribute to a high-functioning dental practice. This role requires someone who is a quick learner, a forward thinker, and a natural leader, someone who understands that consistent behaviors build trust, strong communication creates unity, and taking initiative drives success.

? Key Responsibilities

Present and review dental treatment plans clearly, confidently, and compassionately. Utilize

Dentrix

software efficiently for scheduling, chart audit review, treatment entry, and patient communication. Support front office operations including check-ins, check-outs, financial discussions, and insurance verification as needed. Maintain consistent and professional office behavior that aligns with our practice culture. Thrive in day-to-day operations by taking action, anticipating needs, and resolving challenges quickly. Communicate effectively with providers, team members, and patients to ensure seamless workflow. Assist with follow-ups, unscheduled treatment calls, patient reminders, and case acceptance initiatives. Contribute ideas and solutions that help elevate patient experience and strengthen practice systems. Demonstrate leadership qualities through accountability, reliability, and team collaboration.

? What We're Looking For

Dental front office experience REQUIRED

(minimum 1 year; treatment plan presentation experience preferred).

Strong proficiency in Dentrix

or similar dental software. Excellent verbal and written communication skills. Confident, polished, and positive personality. Strong leadership mindset even without a leadership title. Ability to multitask, adapt quickly, and think ahead. High emotional intelligence and strong patient-service focus. Reliable, consistent, and committed to daily excellence.

? Ideal Candidate Traits

Fast learner with strong initiative. Forward thinker who can anticipate needs before they arise. Solution-oriented and able to remain calm under pressure. Consistent in communication, attitude, and follow-through. Enjoys being part of a supportive and motivated dental team.

? Schedule & Compensation

Full-time position Competitive pay based on experience Opportunity to grow within a strong, patient-centered practice
Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Expected hours: 35 - 40 per week

Benefits:

Dental insurance Health insurance Paid time off Professional development assistance Vision insurance
Experience:

Dental receptionist: 2 years (Required)
Shift availability:

Day Shift (Preferred)
Work Location: In person