Job Description

Description

**This position is eligible for full State benefits.** * Majority employer paid medical, vision, and dental insurance for employees and dependents;

• Generous tuition discount which includes $5 per credit for employees and spouses, as well as 50 percent off of tuition for dependent children up to age 26;
• 12 paid holidays; as well as accruing sick and vacation leave;
• 8 weeks paid parental leave;
• A generously matched retirement.

To coordinate and provide equipment and facility set-up for meetings, conferences, and special events; provide customer service to building patrons; monitor facility use and ensure conformance with policies and procedures; perform facility maintenance and cleaning; perform related work.

Example of Duties

1. Facility Set-Up.
Typical duties: interprets event documents and diagrams to determine event needs including type, amount, and arrangement of equipment; prioritizes work sequencing and order of task completion considering current and future meeting room usage and determines equipment to remain; identifies or anticipates problems such as room size, equipment changes, catering needs, and security requirements and takes corrective action; determines spacing and line up of tables, chairs, and staging configurations symmetrically with appropriate aisles and service areas; determines head of room and best locations for visual aids; ensures against line-of sight problems with seating arrangements and equipment; applies knowledge of fire safety codes and ADA guidelines to determine correct aisle width and safe entries and exits; sets up seating, tables, staging, program aids, and equipment; sets up and troubleshoots audio-visual operations including sound and lighting equipment such as sound systems, wireless microphones, mixers, video and data projectors, and connects telephone and audio data lines; recommends service improvements for all areas of the facility; monitors and controls facility environment including HVAC and lighting; observes facility and equipment to ensure compliance with risk management objectives and public safety; observes, responds to, and reports unusual occurrences such as theft, vandalism, illness, and drug and alcohol related problems; recommends safety and security solutions.

2. Customer Service.
Typical duties: provides customer service and communicates with facility users to ensure event needs are met; assesses and resolves customer complaints; responds to last minute meeting room and audiovisual equipment changes or requests; assists customers with set up of customer equipment; instructs customers in the use of audio-visual equipment; assists customers and visitors with directions and information regarding events; collects user feedback and reports program success and customer satisfaction; evacuates customers in emergencies.

3. Maintenance & Cleaning.
Typical duties: performs basic facility and equipment maintenance and cleaning; monitors cleanliness of facility; performs basic equipment repairs; replaces light bulbs; performs special projects as assigned.

Minimum Qualifications

Please note - the required education &/or experience must be listed in the work history of the application OR on an attached resume. Your resume must include a detailed work history defining the role(s) and responsibilities at each relevant employer &/or educational degree, certifications or applicable coursework. All materials provided will be considered part of the application process.
Some knowledge of: adding, subtracting, multiplying and dividing whole numbers.

Experience: providing customer service; explaining and applying policies and procedures; using tools, equipment, materials, and common practices used in facility preparation including custodial work; setting work priorities; interpreting written and oral instructions.

Supplemental Information

Work involves repetitively lifting and carrying items weighing up to 60 pounds; standing and walking during eight hour shift; bending, stooping, climbing stairs and ladders, and operating lifts. Positions require working up to 30 feet above floor level. Incumbents must have sufficient speech & hearing acuity to perform customer service activities. Incumbents are subject to call-in for work during special events including evenings and weekends. Incumbents wear proper safety equipment when exposed to chemicals, toxins, or blood born pathogens.

Thank you for your interest in employment at Idaho State University!

If you have questions about this position please contact us at:

Email: hr@isu.edu

Phone: 208.282.4828

To view all our available positions please visit us online at

Idaho State University is an equal opportunity/affirmative action employer. We have an institution-wide commitment to inclusion and diversity and encourage all qualified individuals to apply. Veterans\' preference.

Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

ISU PUBLIC SAFETY JEANNE CLERY ANNUAL SECURITY AND FIRE SAFETY REPORT

Idaho State University\'s Jeanne Clery report, federally required reporting, provides crime, arrest and fire statistics for the previous three years that occurred on campus, in certain off-campus buildings owned or controlled by Idaho State University; and on public property within, or immediately adjacent to and accessible from the campus. The report also includes institutional policies concerning campus security, such as policies about alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, personal practices, disciplinary procedures, fire safety and other matters. This report can be accessed on the following website: ISU Clery Report

EEO/ADA/Veteran\'s Preference

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email .

Preference may be given to veterans who qualify under state and federal laws and regulations.

*Benefits may not be applicable for temporary or seasonal positions.

State of Idaho