Job Description

Position

Summary

Budtenders are responsible for ensuring the highest quality customer service, obtaining, preparing, and receiving merchandise for customers, totaling bills, accepting payment, making change for customers, opening and closing procedures, maintaining a clean and safe work environment, maintaining product knowledge and complying with cannabis rules and regulations. Budtenders are responsible for complying with all state regulations and company policies. Additionally, Budtenders should be friendly, outgoing, and possess good communication skills. They should be organized, able to think, and act quickly and effectively while retaining self-composure. Be sensitive to customers' needs. Take pride in personal appearance and show dedication to the job. Display integrity and honesty in all aspects of employment.

Essential

Duties

and

Responsibilities

Ensure each guest receives outstanding customer service by fostering a friendly, welcoming atmosphere; this includes greeting and acknowledging every guest enthusiastically, maintaining outstanding standards, answering questions and/or concerns, making guests feel appreciated through your actions, and having solid product knowledge. Verify validity of identification of guests as per state regulations. Learn guests' names and favorite products. Accurately input customers' orders, collect money from guests and make change; totaling price and tax on merchandise; accepting payment and making change; as well as packaging products in appropriate exit containers as per state regulations. Work with team members to open and close the store. Wash and sterilize company workstations and tools. Arrange products to maintain an attractive display. Adhere to all state and company marijuana rules and guidelines. Other duties as assigned

Minimum

Q

ualifications

Working level computer knowledge Moderate to advanced cannabis/product knowledge Previous retail, food, or customer service experience Ability to speak politely and effectively with a diverse clientele Ability to work with a minimum amount of supervision under stressful conditions Ability to interpret and apply state cannabis rules and regulations

What We Offer

All team members benefit from:


An inclusive team and growth-oriented culture that celebrates hard work and best-in-class service Paid training and development opportunities Generous paid sick time Team member cell phone plan Team member auto insurance plan On-demand same-day pay through ZayZoon 401(k) retirement plan Access to our internal resource center to support your financial, personal, and professional goals

Full-time team members are eligible for:


Affordable medical, dental, and vision insurance Fully paid long-term disability insurance Fully paid AD&D insurance Generous paid time off Access to HealthiestYou: 24/7 virtual care with doctors, mental health professionals, life coaches, nutritionists, dermatologists and physical therapists

Physical

Demands

and

Work

Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. The Budtender position requires the ability to process information and merchandise through computer and POS register system; the ability to communicate with associates and guests; the ability to read, count and write to accurately complete all documentation; the ability to freely access all areas of the store including the selling floor, stock area, and register area the ability to move or handle merchandise throughout the store generally weighing up to 50 pounds.

Additional

C

onsiderations

Kaleafa is an equal opportunity employer. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship.


Nights and weekends required.