Job Description

Budback


Northeast Alternatives is a growing, award-winning, seed-to-table cannabis retail brand specializing in the highest quality cannabis products Massachusetts, Michigan and New Jersey has to offer. Constantly focused on developing and ingenuity, NEA strives to achieve this by adding skilled and motivated team players. These goals are met by seeking out diverse, talented individuals to further the company's mission and provide unique and new ideas. As the business continues to grow, our team will continue to grow, allowing us to be the best in our specialized market. If you are motivated, eager to learn, dedicated, flexible and excited about joining an incredible industry, Northeast Alternatives is the perfect place to be!


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This hybrid position combines customer service and inventory support responsibilities. As a Budtender, you'll work directly with customers to provide the highest level of service, assisting with all of their cannabis needs. The right fit will have an outgoing personality and the drive to achieve sales goals by creating a welcoming atmosphere and building trusting relationships with customers. As a Budback/Inventory Agent, you'll support the Retail Inventory Manager by ensuring the sales floor is fully stocked and organized for both adult-use and medical customers. This includes maintaining compliance while handling and moving inventory, keeping the product menu accurate in-store and online, and having a strong knowledge of the retail space and POS system. Together, this hybrid role is key to delivering excellent customer experiences while ensuring smooth and compliant inventory operations.


Schedule:


Part-Time, Open Availability


Responsibilities and Duties:


Maintain the floor stock of AU and Medical with available "ready for sale" products.
Ability to understand placement within packaging room, rolling lockers, and vault for sales floor restock / compliance measures.
Prioritizes inventory flow in the packaging room/vault with a first-in-first-out method (FIFO).
Ability to follow directives as communicated by the Retail Store Managers, Inventory Managers, Assistant Store Managers and Senior Inventory Agents.
Ability to be flexible/adaptable as the sales floor and workday functions change directives.
Understands the flow of product selling in high volume and advises/prioritizes inventory movement accordingly.
Communicate with the Inventory Manager and ASM on duty about putting out new products.
Maintains an accurate menu in-house and online with the use of POS product masters
Knowledge and/or ability to perform Dutchie functions, including inventory locations and transfers, correct editing of product masters, and printing appropriate product labels.
Basic working knowledge of product compliance measures per 935 CMR 500.000 (AU regulation) and 105 CMR 725.000 (MED regulation). This includes appropriate labeling measures for products (flower, edible, vape, concentrate, topical, etc.), METRC tag placement with all items within the facility, and all compliance directives communicated from the Inventory Manager.
Ability to be cross-trained as an Inventory Receiving or Processing Agent as necessary.


Requirements and Qualifications:


Ability to perform the following physical tasks: sitting, standing, stooping, stretching, walking, bending, twisting, reaching, performing repetitive motions, and carrying boxes.
Open availability throughout the week as needed.
Must be willing to commit to a monthly audit schedule.
Proficient in Excel, Microsoft Word, PowerPoint, and METRC.
Able to multitask in a fast-paced environment and manage time effectively.
Good organizational skills.
Detail-oriented and good with numbers.
Ability to follow written procedures and monitor others for adherence to written procedures.
Strong written and verbal communication skills.
Prior experience in highly regulated industry, quality control, and quality assurance.
Over 21 with the ability to obtain an MA agent registration card.
Completion of state seed-to-sale tracking (METRC) industry training.
Ability to lift over 75 lbs and pull 150 lbs.
Outstanding and professional communication skills.


Perks/Benefits:


Employee Discount
Paid Time Off
Paid Training
Free Uniform


The Ideal Candidate:


Has Cannabis Industry Experience


Northeast Alternatives has a strong commitment to Diversity, Equity, and Inclusion and aspires to be reflective of the diverse communities we serve. We aim to attract and hire qualified candidates who hold these same values, provide diverse perspectives, and contribute to creating a workplace where all employees experience a sense of belonging.


Northeast Alternatives is proud to provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, gender, sexual orientation, age, national origin, ancestry, disability, genetics, Veteran status or any other characteristic protected by state, federal and local laws. In addition to federal law requirements, NEA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.


EEO M/F/D/V


NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned to meet the ongoing needs of the organization.