Job Description

This position is responsible for providing Application Engineering and Electrical Technical Support to our engineering and sales departments, company representative firms and to our end-customer base. Significant interaction with customers is necessary to support sales staff in the process of marketing company products, and in the support of new products and low voltage switchgear, high-capacity Surge Suppression products for AC, DC, telecom, industrial and/or high-speed industrial Ethernet circuits. Interaction with sales staff and customers will occur via phone, video conference and on-site customer meetings.
Primary Job Responsibilities

• First line contact in providing Electrical, Technical and Application Engineering support.
• Part of a team developing and creating customer driven products and solutions from inception to completion.
• Provide Field Engineering support of all our products. Conduct site visit and audits as required.
• Support the Marketing Department in the creation of technical marketing materials.
• Create White Papers detailing the use and benefits of company products.
• Analyze opportunities for new company products and where appropriate, initiate proposals for product development efforts to meet identified market needs.
• Conduct training of customers, sales staff and company representative firms in the application of our products.

• BSEE (MSEE a plus)
• 1 - 4 years of related experience
• Extensive customer contact in a sales-related environment necessary
• Knowledge of North American AC power infrastructure
• Practical, hands-on approach to troubleshooting.
• Adaptable to changing company needs.
• Experience in power protection in any of the following, telecommunications, energy, defense, solar power, industrial automation and/or control industries is helpful.
• Good verbal, presentation, writing and computer application skills.
• Experience with and knowledge of any certification and standards boards like UL, NEC, IEC is necessary.
• Familiarity with Telecom standards and testing is helpful, but can be learned and will eventually will be necessary.
• Experience with manufacturing processes a plus
• This position will require up to 50% travel. Typically 1-5 days, domestic.

CommTech