Job Description

If you enjoy technology and serving your community, you\'ll love Mediacom. Along with that rewarding feeling, you\xe2\x80\x99ll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You\'ll find all sorts of advantages to joining the Mediacom team including: If you enjoy technology and serving your community, you\'ll love Mediacom. NO EXPERIENCE NECESSARY! BENEFITS:

  • Company provided vehicle and gas card!
  • Paid on the job training and opportunity to promote quickly!
  • Company provided tools, tablet and phone!
  • Full-time with excellent benefits; Medical, Dental, Vision and more!
  • Paid vacation, paid holidays and paid flex PTO!
  • 401K with company match!
  • Pay increases through self-guided study!
  • Monthly bonus potential!
  • Generous employee discount on services!
  • Tuition reimbursement!
  • Company provided uniforms and boots!
  • SHIFTS: Tuesday \xe2\x80\x93 Friday 10 AM \xe2\x80\x93 7 PM Saturday 8 AM \xe2\x80\x93 5 PM
GENERAL RESPONSIBILITIES:
As a Broadband Specialist I (Field Technician), you will be primarily focused on new installations of our cable television and broadband services. You\xe2\x80\x99ll drive a company van, go into customer homes, and represent Mediacom every day to our customers. You\xe2\x80\x99ll also learn and perform a variety of duties including installation, changes of service, additional outlet installation, disconnection of service, payment collection, and any special requests customers may have regarding installation. SPECIFIC RESPONSIBILITIES:
  • Makes customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in both single and multiple unit dwellings, including pre-wired units.
  • Performs new connects, reconnects, requested and non-pay disconnects; adds outlets; installs and/or removes converters; performs upgrades and downgrades of service.
  • Analyzes picture quality and judges acceptability of picture delivered following installation of cable service.
  • Works with connectors, fasteners and wire and uses hand tools.
  • Uses customary CATV hand and power tools in performance of job duties.
  • Completes appropriate paperwork functions as prescribed by system management.
  • Reads signal levels through use of field strength meter; adds and subtracts levels in installation problems; installs connectors on different types of drop cable; maintains proper clearances; installs tap-off devices.
  • Climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed. Lifts and carries loads up to 75lbs (including line ladder); Works within limited confines, such as crawl spaces.
  • Properly uses, stores and maintains a VOM or DMM to check for \xe2\x80\x9copen\xe2\x80\x9d or \xe2\x80\x9cshort\xe2\x80\x9d on line as well as AC and DC voltages.
  • Reads general drop system layouts from blueprints.
  • Inform customers of FCC Rules and Company policies as they pertain to customers.
  • Drives Company vehicles in performance of job duties; uses bucket truck. Proper vehicle upkeep and maintenance.
  • Generate additional company revenue through effective sales techniques and by offering information about product options, sales campaigns and promotions.
  • Performs other duties such as clean-up and salvage of wrecked out materials; provides general assistance to other employees as directed.
EXPERIENCE/SKILLS:
  • Entry level; 0 to 18 months experience.
  • High school diploma or GED required; trade school training preferred.
  • Valid driver\xe2\x80\x99s license; satisfactory driving record required.
  • General level of mechanical and consumer devices knowledge
  • Ability to interact and communicate with customers and co-workers.
  • Ability to work in high or tight spaces.
  • Ability to work in all weather conditions and at various heights.
  • Ability to work flexible work hours, including evenings, weekends, holidays and overtime as required.
PHYSICAL REQUIREMENTS:
  • Strenuous \xe2\x80\x93 Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools.
For immediate consideration, please submit your resume on Company Website Link above. Mediacom The Power to Succeed Mediacom is proud to have received the following recognition: \xe2\x80\x9c2023, 2022 & 2021 Best Managed Companies,\xe2\x80\x9d \xe2\x80\x9c2019 Best Company for Women to Work,\xe2\x80\x9d \xe2\x80\x9c2017 Best Company for People of Color and Women to Work,\xe2\x80\x9d and \xe2\x80\x9cContent & Connectivity Human Resources (C2HR)\xe2\x80\x99s 2021 Social Impact Award\xe2\x80\x9d Mediacom is an Equal Opportunity Employer M/F/D/V KEYWORDS: Broadband Specialist, Installer, Technical Operations, Technician, Cable, Construction, Labor, Telecom, Internet, Install, Home Security, Xtream, Fiber, Copper Job Type: Full-time Pay: From $15.75 per hour Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance
Schedule:
  • Monday to Friday
  • Overtime
  • Weekend availability
Supplemental pay types:
  • Bonus pay
Work Location: On the road

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Job Detail

  • Job Id
    JD4300037
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ames, IA, United States
  • Education
    Not mentioned