Job Description

ESSENTIAL JOB FUNCTIONS:

• Strategically implements credit union goals and objectives consistent with Credit Union 1\xe2\x80\x99s mission and core values. Responsible for maintaining quality service and controlling costs.

• Implements successful ongoing training for all branch employees. Demonstrates responsibility by leading desk and teller referral training, observations and coaching. Demonstrates effective use of this process with all member interactions.

• Analyzes and assesses branch operations, security, growth and services. Informs the District Manager of any findings in order that timely and informed action may be taken.

• Organizes and coordinates branch staffing including scheduling, on-the-job training and evaluation to retain and motivate a staff capable of meeting short and long term credit union goals and objectives.

• Promotes growth of the branch, its loans and deposits, and achieves the elements of the branch plans.

• Manages the maintenance, security and safety of the branch. Opens and closes the branch as needed. Follows operational procedures for opening and closing the branch.

• Assumes responsibility for all aspects of branch functions as needed.

• Prepares and processes all documents and proceeds for approved loans, maintaining all loan documents through closing in an orderly, accurate manner.

• Promotes growth of branch employee skills by observing, coaching and providing feedback on their interactions and techniques with branch staff in service, culture, loans and other job duties.

• Responsible for appearance of branch to include teller line, lobby, parking lot and general cleanliness. Ensures correct brochures and other marketing material is displayed timely. Ensures monthly and quarterly branch checklists are completed.

ADDITIONAL RESPONSIBILITIES:

• Projects a positive attitude with members and employees consistent with Credit Union 1\xe2\x80\x99s mission and core values in order to maintain and contribute to a high level of member service.

• Adheres to the credit union\xe2\x80\x99s dress code policy and enforces this policy throughout the branch.

• Community service is required for all management staff. While some may occur during work hours with the permission of the District Manager, some may also occur outside of normal working hours. Community service is defined as serving on a non-profit board of directors, volunteer participation in fundraisers for social services and participation in other social services events. In addition, attendance at management mandated events will be required.

• Meets the current standards as established for the department or branch in the completion of all assigned duties.

• Responsible for department\xe2\x80\x99s participation in every aspect of the Record Retention program. This includes the creation, identification, use, storage and destruction in accordance with the policy.

• Performs other duties as assigned.

QUALIFICATIONS:

• Must be high school graduate or equivalent, with some college-level course work in related areas desirable.
• Minimum of two years supervisory experience and two years of experience working in a financial institution is required. Experience in evaluating consumer loan requests is desired.
• Must possess a thorough understanding of regulatory requirements associated with negotiating financial instruments.
• Must be able to handle member and employee matters in a professional, tactful and confidential manner.
• Must have the ability to effectively supervise, motivate and lead branch team to consistently attain sales and service goals and to comply with various organizational and regulatory requirements.
• Must have sound judgment, excellent communication skills with members, credit union employees, executive management and the public.
• Must be able to negotiate, solve problems and make effective decisions.
• Must project a positive sales attitude and proactively evaluate and present credit union products and services that best meet a person\xe2\x80\x99s financial needs.
• Responsible for abiding and complying with the policy for compliance with the Bank Secrecy Act and anti-money laundering laws and regulations (BSA/AML) and the policy for compliance with office of foreign assets control laws and regulations (OFAC).

Only applicants who meet the minimum requirements for this position will be considered for an interview. This position is open until filled. Please note: Credit Union 1 does not provide relocation assistance. If selected for an on-site position, candidates will be responsible for relocating to Alaska prior to the agreed upon start date at their own expense. Thank you for your interest in this opportunity with Credit Union 1!
Background Screening Statement: Candidates selected for a position at Credit Union 1 will be subject to a criminal background check prior to their employment. An offer of employment may be rejected or terminated based on receipt of an unacceptable background screening. EEO Statement: Credit Union 1 provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. E-Verify Statement: Credit Union 1 participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Credit Union 1 is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before Credit Union 1 can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that Credit Union 1 has violated its E-Verify responsibilities, please contact DHS at 888-897-7781 or dhs.gov/e-verify.