Job Description

Nevada State Bank, a division of Zions Bancorporation, N.A., was founded on Dec. 9, 1959 by 12 businessmen full of Nevada's pioneering spirit. As a full-service bank, we offer a complete range of consumer , private , and business banking services. Our colleagues regularly volunteer in their communities and have been dedicated to helping make Nevada a better place to live for more than 60 years. By embracing the bank's Core Values of extraordinary service, adaptability, teamwork, communication, development, accountability, community, and respect--we have built a culture of service and engagement. NSB has a commitment to career development through tuition reimbursement and continuous learning opportunities, in addition to other competitive benefit offerings. We offer medical benefits on day one , 401k matching, and paid holidays. With a strong belief in diversity, equity, and inclusion, NSB offers several colleague- led diversity forums with the intent to ensure representation and cultural sharing among our colleagues. At Nevada State Bank, we truly believe that it matters WHO you work with.



We are now accepting applications for a Branch Banking Operations Administrator to join our team. Position is located at our corporate office in Las Vegas, NV and is fully in office.

Essential Functions:

Acts as a subject matter expert on operational issues, responsible to assist branch and banking centers and other banking operations groups with a variety of operational issues.

Researches and resolves escalated operational tasks, questions, projects and audit concerns.

Provides operations guidance, coaching and development to branch employees including assistance with policies and procedures, computer applications and general operations issues.

Ensures all actions comply with Bank and other regulatory guidelines.

Develops, writes and communicates new policies, procedures and tools as needed.

Updates and revises policies and procedures due to operations or system changes.

Researches, compiles, analyzes and reports operational data, including business unit production and productivity statistics.

Performs routine audits, oversees and analyses data in an effort to mitigate financial and/or operational, administrative risks.

Researches and resolves inconsistencies in areas of responsibility.

Qualifications:

Requires a college degree in business, finance, communications or a related field and 2+ years of experience in branch banking, banking operations, policies, procedures and communications, both written and verbal. A combination of education and experience may meet qualifications.

Working knowledge of banking operational processes, procedures, regulations, policies and applications.

Ability to handle escalated operations concerns and make recommendations for process changes.

Good interpersonal and communication skills, both written and verbal.

Solid business or technical writing skills.

Ability to communicate effectively with various levels of employees.

Solid analysis, problem resolution, decision making and follow-up skills.

Strong customer service and relationship skills.

Ability to work in a team environment and collaborate with multiple departments and leaders.

Self-motivated and able to meet deadlines.

Working knowledge of computer software, i.e. Microsoft word, excel, etc. and various banking systems.

Benefits:

Medical, Dental and Vision Insurance - START DAY ONE!



Life and Disability Insurance, Paid Parental Leave and Adoption Assistance



Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts



Paid Training, Paid Time Off (PTO) and 13 Paid Holidays, (includes Nevada Day & Family Day)



401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience



Mental health benefits including coaching and therapy sessions



Tuition Reimbursement for qualifying employees



Employee Ambassador preferred banking products

Pay range (depending on experience):

$53,000 - $75,000/ Annual Base Salary