Job Description

ARC Water Solutions is a growing company dedicated to delivering sustainable, bottleless water cooler systems to businesses and homes across Puerto Rico. Our mission is to provide clean, safe, and great-tasting drinking water while reducing plastic waste and improving environmental impact. We are seeking a motivated and dependable field technician to join our team and help us bring smarter hydration solutions to our clients.

As a Bottleless Water Cooler Technician, you will be responsible for installing, maintaining, and repairing our water cooler systems in the field. This is a hands-on role ideal for someone who enjoys problem-solving, working independently, and interacting directly with clients. You'll play a key part in ensuring our customers always have access to clean, reliable drinking water.

Key Responsibilities

Installation:

Set up bottleless water coolers at client locations (offices, homes, commercial spaces, etc.), including water supply connections and site assessments.

Maintenance:

Perform regular inspections and servicing to keep units operating at peak performance.

Filter Replacement:

Monitor filtration systems and replace filters at recommended intervals to ensure water quality and purity.

Troubleshooting & Repairs:

Diagnose and resolve technical issues in the field or at the warehouse.

Customer Service:

Communicate with clients, answer questions, and educate them on proper use and maintenance of their systems.

Record-Keeping:

Maintain detailed logs of installations, maintenance, repairs, and filter changes.

Upgrades & Replacements:

Advise clients on potential system upgrades or replacements based on usage and technology updates.

Inventory Management:

Track and manage parts, filters, and supplies to ensure timely service and repairs.

Scheduling Coordination:

Contact clients to arrange service appointments and filter change visits.

Other Duties:

Perform additional related tasks as assigned.
Requirements

Valid Puerto Rico driver's license Clean criminal record Excellent communication and customer service skills Strong problem-solving and troubleshooting abilities Basic handyman experience (plumbing or appliance repair a plus) Comfort using software and mobile apps for client data and work logs Familiarity with local roads and ability to navigate with Google Maps Ability to lift up to 40 lbs
Responsibilities include:

Communicate with clients to coordinate scheduled maintenance and filter changes Troubleshoot and repair water coolers at the warehouse and on location Any other reasonable related functions
Hours per week:

Approximately 35-40 hrs
Typical end time:

4:30-5PM
Typical start time:

8:00-30AM
This Job Is:

A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more A good job for someone just entering the workforce or returning to the workforce with limited experience and education Open to applicants who do not have a college diploma
Work Remotely

No
Job Type: Full-time

Pay: $12.00 - $13.00 per hour

License/Certification:

Driver's License (Required)
Ability to Commute:

San Juan, PR 00926 (Preferred)
Ability to Relocate:

San Juan, PR 00926: Relocate before starting work (Preferred)
Work Location: In person