Job Description

OVERVIEW:

Bismarck State College is dedicated to student success. This on-campus position is student-centered to provide high-quality campus services and hands-on learning experiences.

MISSION:

As North Dakota's Polytechnic Institution, Bismarck State College focuses on student success through the delivery of affordable, flexible, high-quality, experiential learning enhanced by public-private partnerships.

VISION:

Bismarck State College will be a leader in polytechnic education improving lives and building sustainable communities.

REPORTING RELATIONSHIP:

Is directly accountable and responsible to the Bookstore Manager

Benefits

------------




COMPENSATION: $16/hour.



Thinking about relocating to the Bismarck area? To find more information and resources, visit: https://www.commerce.nd.gov/workforce/relocation-resources

Position Description & Details

-----------------------------------




Are you passionate about retail and customer service? Do you thrive in a vibrant, fast-paced environment? If so, we want you to join our bookstore family! We're looking for dedicated Bookstore Assistants to support our Bookstore Manager and help make our store a welcoming hub for students and faculty alike.

Key Responsibilities:

Customer Engagement:

Greet customers warmly as they enter the bookstore, providing exceptional service and answering questions over the phone.

Public Relations:

Build positive relationships with students, faculty, staff, and customers, creating an inviting atmosphere.

Monetary Management:

Handle cash securely and operate our point-of-sale system with accuracy.

Order Processing:

Assist with online textbook and merchandise orders, including shipping and maintaining necessary supplies.

Inventory and Merchandising:

Support the clothing and merchandise areas by managing inventory and creating attractive displays.

Textbook Support:

Help maintain textbook inventory, manage faculty adoptions, and assist with rental and instant access programs.

Receiving and Returns:

Assist with incoming merchandise and textbook shipments, processing returns, and handling accounts payable.

Innovate and Improve:

Contribute your ideas for enhancing processes and functions within the department and across the college.

Additional Duties:

Be prepared to tackle various tasks as needed to support the bookstore team.

Minimum Requirements

------------------------



Two years of retail experience. Excellent interpersonal skills demonstrated positive customer service skills, and ability to relate to people of varying ages and backgrounds. Good computer software skills - Microsoft Office Suite, email, and electronic calendar (i.e., Word, Excel, Outlook, etc.). Strong organizational skills, attention to detail, and ability to handle multiple projects. Ability to work independently and handle interruptions. Ability to lift to 50 pounds (essential function).

Preferred Qualifications

----------------------------



Retail or customer service experience. Experience in a college environment.

Applicant Materials Required

--------------------------------




To be considered by the search committee thoroughly complete the application and upload the following:

Cover letter Resume References

Additional Information

--------------------------

Applicants must be legally authorized to work in the United States. Bismarck State College does not provide sponsorships. BSC is an E-Verify Employer.

For more information or assistance contact the Human Resources Department at 701-224-5531 or bsc.humanresources@bismarckstate.edu

This position requires a criminal history record check.

Equal Opportunity Employer

TTY Number: ND Relay Service: 1-800-366-6888 (text); 1-800-366-6889 (voice). For full North Dakota Relay Services, go to: https://www.relaynorthdakota.com/.

Veterans claiming preference must submit all proof of eligibility including a copy of NGB 22 from the National Guard or Reserve (with a unit located in ND) or certification from the applicant's unit command that the individual is expected to be discharged or released from active duty in the uniformed services under other than dishonorable conditions not later than one hundred twenty days after the date of the submission of the certification. If claiming disabled status, proof of eligibility includes a DD-214 and a current letter of disability.