Job Description

Direct Report

: Medical Home Manager/Clinician Lead

Summary of Duties:

Performs vital administrative tasks for urgent care center.

Essential Functions:

Exudes excellent communication and coordination among the Care Team. Assures accurate coding, timely billing cycles, and accounts receivables. Posts and processes insurance company payments electronically when applicable. Monitors and reconciles unposted transactions, outstanding receivables, and patient accounts. Problem solves patient billing concerns via phone, mail, portal, and walk-in. Retrieves and analyzes performance measurements to identify areas of improvement as a member of the Care Team to establish methods for quality improvement. Proactively assists as a member of Care Team in addressing the needs of the patient population. Updates provider manuals and industry updates (i.e. Medicare, Rural Health, Medicaid, Commercial Insurance, ICD-10, etc.). Follows the policy and procedures of the practice. Performs other related duties as appropriate.

Knowledge and Education Requirements:

High school diploma. Experience in the medical office setting preferred. Coding classroom training or equivalent experience. Basic computer knowledge. Able to communicate effectively with patients, co-workers, and the general public. Sensitivity to confidential matters.

Physical Requirements:

Normal physical mobility, agility and endurance. Normal physical strength to handle routine office materials and tools including the ability to handle a 50 pound object. Normal dexterity of hands and fingers. Normal eye-hand, hand-foot coordination.

Training/Education (included but not limited to the following):

Continuing Education Courses/Hours completed as needed for licensing. Computer Program Education Completion of webinars and seminars to field related topics Examples: Coding Seminars/Webinars Clinical Integration Training Seminars or Webinars offered by (include but are not limited to): Advocate Physician Partners Commercial Insurance Companies Medicare/Medicaid Insurance
Job Type: Full-time

Pay: $17.00 - $23.00 per hour

Ability to Commute:

Oak Forest, IL 60452 (Required)
Ability to Relocate:

Oak Forest, IL 60452: Relocate before starting work (Required)
Work Location: In person