Job Description

As a Billing Product Analyst with American Family Insurance, you will provide analysis to help build billing strategy recommendations to division and department leadership based on research, performance data and competitor actions. May specialize in researching competitor products, developing and/or enhancing product/contract language, billing guidelines, and/or analytics.



You will report to the Senior Manager, Product Implementation & Support.



#LI-Hybrid
Position Compensation Range:


$68,000.00 - $113,000.00
Pay Rate Type:


SalaryCompensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.


Primary Accountabilities


Provide information to leadership to affect profit and growth plan execution on an ongoing basis. Develop reports, analysis, or recommended strategies related to billing development or enhancements, product language, billing guidelines, processes, and agent business practices. Analyze information and present opportunities to improve billing products practices. Monitor effectiveness of current billing products and recommends enhancements to management. Analyze information to support the formulation and execution of operational plans. Research philosophies and strategies that support growth and long-term profitability goals.

Specialized Knowledge & Skills Requirements


Demonstrated experience providing customer-driven solutions, support or service. Demonstrated experience with various PC software applications and Microsoft Office products. Solid knowledge and understanding of insurance product design and billing concepts in area of expertise. Solid knowledge and understanding of market research and marketplace trends in insurance coverage. Basic knowledge and understanding of project management methodologies, practices, techniques and tools.

Licenses oNot applicable.


Travel Requirements oUp to 10%.


Physical Requirements oWork that primarily involves sitting/standing.


Working Conditions oNot applicable.

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Additional Information

Offer to selected candidate will be made contingent on the results of applicable background checks Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions Sponsorship will not be considered for this position unless specified in the posting

In this hybrid role you will be expected to work a minimum of 10 days per month out of one of the following offices: Madison, WI, Boston, MA, Eden Prairie, MN, Denver, CO, St. Joseph, MO or Phoenix, AZ.


We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.


We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.


American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.


#LI-AB1