Job Description

Job Opportunity: Municipal Billing Clerk

The City of Madison is seeking a detail-oriented, reliable, and community-minded individual to join our administrative team as a Municipal Billing Clerk. This role is central to our daily operations, ensuring that city services run smoothly and our residents receive excellent support.

As a Billing Clerk, you will be the "face" of City Hall, handling everything from utility accounts to building permits. If you enjoy a fast-paced environment and serving your community, we encourage you to apply.

Key Responsibilities

Financial & Account Management: Perform accurate account billing, maintain and monitor customer accounts, and assist the City Treasurer with various financial tasks.

Revenue Collection: Process and record customer payments for utilities and other city services.

Permits & Scheduling: Issue building permits and manage the scheduling and rentals for city-owned facilities.

Utility Billing Management: Coordinate and process meter reading data for accurate utility billing.

Public Relations: Act as a primary point of contact by answering phones and providing top-tier customer service to residents and visitors.

Other office duties as needed, to assist the municipal team.

Requirements & Qualifications

Technical Proficiency: Must be well-versed in Microsoft Office Programs (specifically Excel and Word).

Bonus Qualification: Bilingual (English/Spanish) is highly preferred and considered a significant asset.

Attention to Detail: Ability to handle financial transactions and data entry with a high degree of accuracy.

Professionalism: A friendly demeanor and the ability to remain calm and helpful in a public-facing role.

Why Join Us?

Competitive benefits package!

The opportunity to make a tangible impact on your local community.

A stable, family-oriented, and supportive work environment.

How to Apply: Please submit your resume and a brief cover letter to clerk@madison-ne.com or visit us in person at 211 S Lincoln St, Madison, NE 68748.

The City of Madison is an Equal Opportunity Employer.

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: 40 per week

Benefits:

401(k) AD&D insurance Dental insurance Health insurance Life insurance Paid sick time Paid time off Vision insurance
Work Location: In person