Job Description

Overview

We are seeking a dynamic and detail-oriented Billing & Administrative Support Specialist to join our team. This vital role combines billing expertise with comprehensive administrative support, ensuring smooth office operations and exceptional customer service. As a key member of our organization, you will manage billing processes and provide essential clerical assistance to foster an efficient and welcoming environment. This position is ideal for someone who can work independently, stay organized without constant oversight, and thrives on keeping things moving behind the scenes.

Key Responsibilities

Prepare, review, and send client invoices accurately and on time. Apply and reconcile payments in the billing system. Assist with collections and follow-up on outstanding balances. Maintain organized records of billing, payments, and client communications. Create and improve processes to streamline billing, documentation, and administrative workflows. Collaborate with the Office Manager and accounting team to ensure consistency and accuracy in billing processes. Answer incoming calls and provide friendly, professional support when the team is busy. Assist with administrative tasks and special projects as needed. Take initiative to identify and complete work during slower periods -- keeping yourself and the department productive.

What We're Looking For

A

self-starter

who doesn't need to be micromanaged. Someone who can

stay busy and prioritize tasks

independently.

Excellent communication skills

-- polite, professional, and patient on the phone.

Flexible and team-oriented

-- willing to jump in where needed. Experience in

billing, accounts receivable, & office administration

. Strong attention to detail and comfort working with spreadsheets & accounting software. A

positive attitude

and the ability to maintain composure under pressure.
Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

Health insurance Retirement plan Vision insurance
Application Question(s):

What motivates you to do your best work? Describe a time you improved or created a process at work. What was the impact? Why do you think you'd be a good fit for this kind of role? When a team member or manager asks for help with something beyond your typical scope, how do you respond and manage your priorities? The job requires you to be in the office from 8am to 5pm each day. Is that a schedule that you can ahere to?
Ability to Commute:

Londonderry, NH 03053 (Required)
Work Location: In person