Job Description

Introduction



It is the mission of the Wisconsin Department of Justice (DOJ) to protect the public and ensure that justice is done. To continue to meet this mission, the principles of equity, inclusion, and employee well-being have become a foundation for all work performed at DOJ, on behalf of Wisconsinites.

The DOJ is committed to developing and supporting a workforce and culture that is rich in diversity and innovation. It is the department's goal to ensure that all DOJ employees are empowered to be authentic, claim belonging, and thrive. This is your opportunity to make and be the difference. Click here to learn more about DOJ.

In addition to working with a dynamic group of people, we offer amazing benefits , such as excellent health insurance, ample paid leave, flexible work schedules, and an employee assistance program that offers a variety of programs and resources to help promote wellness. Furthermore, employment within the state of Wisconsin provides job stability, work/life balance, and numerous intrinsic rewards from doing meaningful work.

The Wisconsin DOJ - Office of Crime Victim Services (OCVS) is currently recruiting for a Bilingual Victim Resource Center Victim Services Specialist to serve in a project position funded through September 30, 2027 . Project positions are a great opportunity to gain experience within state service and work with victim service providers statewide.

Please note, to be considered for the Bilingual position and receive up to $1.00 per hour add-on pay, the selected candidate must be fluent in both English and Spanish. We will verify fluency at the time of hire.

This position is headquartered at the Risser Justice Center located at 17 West Main Street in Madison.

The deadline to apply for this job announcement is Sunday, October 5, 2025, at 11:59 p.m . For any questions, please contact Sam DeBolt, Human Resources Specialist at samuel.debolt@wisdoj.gov or (608) 381-2718 .

Position Summary



Under the general supervision of the Director of Victim Service Programs & Training, this project position is responsible for staffing the Victim Resource Center (VRC) toll-free line and email inbox. This requires responding to crime victims, verbally, electronically, and in writing, to assess their needs and requests, identifying resources and support services, triaging informal rights complaints, providing general assistance, and making appropriate referrals to Crime Victim Compensation, Safe at Home, the Office of Victim Services and Programs, or other state or community agencies as needed.

The duties of this project position require the ability to read, speak, and/or write fluently in English and Spanish.



Salary Information



The Bilingual Victim Resource Center Victim Services Specialist project position is in pay schedule 12 and pay range 64. The starting pay will be between $30.00 and $34.34/hour, depending on qualifications. Pay for current or former state employees will follow the provisions found in the State of Wisconsin Compensation Plan at the time of hire.

Job Details



Based on current funding, this project position is expected to end September 30, 2027 , with the possibility of extension. As a project employee, you will continue to receive all rights and privileges afforded to original probationary employees by state law, with the exception of tenure, transfer, reinstatement and layoff benefits.

This position may be eligible to work remotely as part of a hybrid schedule following an initial training period, including reporting on multiple consecutive workdays to the assigned headquarters as needed. Travel to the headquarters is not eligible for travel reimbursement. High speed internet access is required to meet the needs of remote work.

Occasional in-state travel will be required. Must be eligible to drive when required for travel.

The Department of Justice does not sponsor work visas at the time of hire or anytime during employment. All persons hired will be required to verify identity and eligibility to work in the United States and complete the required Employment Eligibility Form I-9.

A background check, including fingerprints, will be completed on applicants prior to selection.

Qualifications



Please address the following in your resume and/or letter of qualifications.

Minimally qualified applicants must have education, training and/or experience in the following :

Communicating with clients and/or customers to address concerns over the phone, gathering information, assessing requestor needs, and/or making referrals to resources.

Working with victims in an advocacy or assistance role.

Working with individuals who have experienced trauma related to crime victimization.

In addition to the minimum qualifications, a well-qualified applicant will have a combination of the following:

Experience providing direct services to victims engaged with the criminal justice system.

Experience providing assistance related to crime victim rights.

Experience providing information on the Crime Victim Compensation program.

How To Apply



Apply online! To apply, click on "Apply for Job" to start the application process. Once logged in, click "Apply for Job" and follow the steps outlined in the application process. You will be required to submit a letter of qualifications and resume.

Each time you apply for a job; you should update and tailor your resume and letter of qualifications. You should clearly describe your education, training, and experience related to the items listed in the "Qualifications" section of the job announcement. These qualifications should be addressed in your resume and expanded upon in your letter of qualifications. This will allow a fuller assessment regarding your qualifications and those required for the job applying for.

Your resume should include the following:

Your educational background including any course work that relates to the position in which you are applying. Your employment history, including experiences and/or duties and a summary of accomplishments and skills learned or used. Any training or experience, including volunteer work or internships, you have related specifically to the "Qualifications" section of the assessment. Spell out any acronyms and/or abbreviations the first time used.

Your letter of qualifications should include:

Additional information regarding your past work experience, including volunteer work and internships, or coursework you have taken. Highlights of your most relevant skills and experiences as they related to the specific job you are applying for. Specific examples that clearly demonstrates your level of expertise.

What not to include in your resume or letter of qualifications:

Your application materials should not include any information that is not job-related, such as race, color, religion, sex, national origin, age, creed, disability, or genetic information. Further, do not include any self-identifying information such as photos, social security numbers, political affiliation, citizen status or conviction records.

Application materials will be evaluated, and the most qualified applicants will be invited to participate in the next step of the process. References will be requested from top candidates once interviews have taken place.

NOTE:

Current/former State employees interested in a permissive transfer, demotion or reinstatement consideration must also apply.

The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program.

The State of Wisconsin is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce. Veterans, women, people of color, LGBTQIA+, and people with disabilities are encouraged to apply. We provide reasonable accommodations to qualified applicants and employees with disabilities.



We appreciate the time and effort it takes to apply for positions. If any questions arise, please contact Sam DeBolt, Human Resources Specialist at samuel.debolt@wisdoj.gov or (608) 381-2718.

Deadline to Apply



The deadline to apply for this job announcement is Sunday, October 5, 2025, at 11:59 p.m.