Job Description

Base Hourly Salary PLUS Commission and Bonus position!

Bilingual

(fluent Spanish speaking) is needed! Please note on resume!

As one of the largest Authorized Retailer for Cricket Wireless in the country, we pride ourselves in providing a simple, smart, make-your-day-better wireless experience for anyone who wants first-class nationwide wireless service at a value price, with no annual contract.

Wireless Sales Representative duties:

Working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up to date with product features and maintain our store's visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store's sales goals.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service Assess customers' needs and provide assistance and information on product features
Welcome customers to the store and answer their queries
Follow and achieve department's sales goals on a monthly, quarterly, and yearly basis "Go the extra mile" to drive sales
Maintain in-stock and presentable condition assigned areas
Actively seek out customers in store
Remain knowledgeable on products offered and discuss available options
Process POS (point of sale) purchases
Cross sell products
Handle returns of merchandise
Team up with co-workers to ensure proper customer service Build productive trust relationships with customers Comply with inventory control procedures
Suggest ways to improve sales (e.g. planning marketing activities, changing the store's design)

Qualifications

Skills Proven work experience as a Retail Sales associate, Sales representative or similar role Basic understanding of sales principles and customer service practices
Proficiency in English and Spanish is required
Basic Math skills
Working knowledge of customer and market dynamics and requirements Track record of over-achieving sales quota Hands-on experience with POS transactions
Familiarity with inventory procedures
Solid communication and interpersonal skills
A friendly and energetic personality with customer service focus
Ability to perform under pressure and address complaints in a timely manner
Ability to work flexible hours, including evenings, weekends, and holidays

Job Types: Full-time, Part-time

Pay: $13.50 - $15.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance
Language:

Spanish (Required)
Work Location: In person