Job Description

Job Summary

We are seeking an energetic and detail-oriented Bilingual Medical Receptionist/Front Desk professional to join our aesthetic practice. In this vital role, you will serve as the first point of contact for patients and visitors, managing a variety of administrative and clerical tasks to ensure smooth clinic operations. Your positive attitude, excellent communication skills, and ability to multitask will help create a welcoming environment while supporting the delivery of high-quality patient care. This position offers an exciting opportunity to be part of a dynamic healthcare setting where your organizational skills and medical knowledge will make a meaningful impact.

Duties

Greet patients and visitors warmly, ensuring a positive first impression and providing exceptional customer service. Schedule patient appointments efficiently using electronic health record (EHR) systems Manage patient check-in and check-out processes. Handle multi-line phone systems with professionalism, providing clear information and directing calls appropriately. Maintain organized medical records, ensuring compliance with HIPAA regulations for health information management. Assist with appointment reminders, follow-up scheduling, and patient intake procedures. Support office management tasks such as filing, faxing, scanning documents, and managing office supplies. Ensure adherence to all clinic policies related to confidentiality, HIPAA compliance, and medical office procedures.

Skills

Bilingual in English and Spanish Strong computer skills with expertise in Microsoft Office applications (Word, Excel) and health information management software. Excellent phone etiquette with the ability to handle multi-line phone systems efficiently. Bilingual abilities are a plus to serve diverse patient populations effectively. Ability to work independently while collaborating effectively within a healthcare team environment. Knowledge of HIPAA regulations to maintain patient confidentiality at all times. Strong customer service orientation with the ability to handle sensitive situations professionally.
Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 24 - 40 per week

Work Location: In person