Bilingual Loan Processing Associate

El Paso, TX, United States

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Assist both English and Spanish speaking customers with consumer loan inquiries
Maintain a basic working knowledge of lending products and services
Maintain a satisfactory service level regarding call volumes and document preparation
Interview customers regarding loan details and answer questions
Type loan contracts
Prepare reports
Process loan applications
Assist in loan closings
Process loan transactions
Research history on current loans
Other duties as assigned

Physical Requirements:

Must be able to remain in a sitting stationary position for extended periods of time
Constantly operate a computer and other office machinery
Ability to lift 25 pounds

FNBT is an equal opportunity employer.
Requirements:

High School Diploma or equivalent
At least 18 years of age
Must have strong and accurate typing and data entry skills
Must have strong PC knowledge
Must have good phone etiquette and customer service skills
Fluent communication skills in both English and Spanish
Ability to organize and prioritize
Able to effectively work with employees at all levels
Must be able to get along with co-workers and work effectively in a team environment
Must successfully pass background investigation and drug screen according to company policy