Job Description

We are seeking a customer-focused Bilingual Licensed Junior Loan Officer to join a top-producing team! This individual will support the team in delivering exceptional service to clients throughout the loan process, from prequalification to closing. The ideal candidate will have expertise in working with borrowers, including running credit, assessing income, and utilizing LP and DU systems. If you are looking to join a team that brings leads to you, this is a great opportunity!
Responsibilities:

• Take applications, gather necessary documentation, structure loans, and prepare files for review by the Loan Officer within 48 hours of receiving the file
• Ensure that files are ready for accurate disclosure and submission to processing with all initial documents once the loan is under contract
• Exceptional organization and customer service skills
• Ability to build trust and rapport with internal and external customers
• Expert-level familiarity with all loan programs and guidelines
• Maintain constant communication with borrowers, real estate agents, and clients throughout the loan process
• Ability to manage a pipeline of 20-30 loan applications a month

Qualifications:

• Minimum of 5 years of experience in the mortgage industry
• Bilingual required
• NMLS license required
• The ability to support a top producer and manage a high volume of leads and files is essential
• Excellent organizational skills, adept at multitasking, and capable of prioritizing tasks effectively
• Strong preference for experience with Encompass software
• Proficient in running LP and DU, with the ability to pre-qualify clients and organize loan files
• Positive attitude, team player, and dedicated to providing exceptional customer service
• Motivated and able to thrive in a fast-paced environment, displaying grit and determination
• In-depth knowledge of various loan programs and a strong understanding of guidelines
• Skilled in creatively structuring loan scenarios based on clients' best interests

About Company:
CrossCountry Mortgage is more than a mortgage! When we started in 2003, our President and CEO, Ronald J. Leonhardt, Jr., had the vision to become a nationwide full-service lender that could provide more to customers, meeting their needs, being there every step of the way, and making homeownership dreams possible and affordable. We're continuing to expand our nationwide footprint, and we're not stopping any time soon!
Come join a smart company that will help you grow both personally and professionally. With the best leadership team in the industry and competitive pay/benefits, CrossCountry offers the full package.

Skills Required